Oki ML390 ML390/ML391 Safety/Warranty/Regulatory Guide - Page 5

ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER CAUSED INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR LOSS OF BUSINESS OR PROFIT, WHETHER OR NOT CUSTOMER SHALL HAVE INFORMED OKI DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. Customer's exclusive remedy under these warranties is limited, at OKI Data's election, to any one of (a) refund of customer's purchase price, (b) repair by Oki Data or the manufacturer of any products found to be defective, or (c) replacement of any such product. Except as specifically set forth in this paragraph, THERE ARE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND BY OKI DATA OR ANY AGENT OR EMPLOYEE THEREOF, EXPRESS OR IMPLIED, AS TO THE CONDITION OR PERFORMANCE OF ANY PRODUCTS, THEIR MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. Additional information on obtaining service under this Limited Warranty is available by contacting the Oki Data dealer from whom the product was purchased, by contacting Oki Data directly at 1-800-654-3282 (1-800-OKI-DATA) [U.S. and Canada, English only] or at 1-856-222-7496 (Spanish only), or by contacting one of the listed service locations. United States Oki Data Americas, Inc. Canada Oki Data Americas, Inc. 2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 2735 Matheson Blvd. East, Unit 1 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Mississauga, Ontario Canada L4W 4M8 Phone: 1-800-654-3282 Fax: 1-905-238-4421 This Limited Warranty applies to this Product. However, the procedure for obtaining service may vary outside the continental United States. Contact your Oki Data dealer for such warranty service information. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. English Service and Support, US and Canada U.S. and Canada only Oki Data is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact the listed sources for service or support. Oki Data Authorized Service Providers For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers in the United States and Canada: • In the U.S. go to WWW.OKIPRINTINGSOLUTIONS.COM. • In Canada and the U.S., call 1-800-654-3282 (1-800-OKI-DATA). Oki Data Contact Locations United States Oki Data Americas, Inc. 2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 2735 Matheson Blvd. East, Unit 1 Mississauga, Ontario Canada L4W 4M8 Phone: 1-800-654-3282 Fax: 1-905-238-4421 Sales and Service Dealers Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary. • Proof of purchase is required for warranty work. Be sure to retain your purchase documents. Automated Services for Your Convenience Quick Referrals To get quick referrals for a local Sales and Service Authorized Reseller, including products, parts and consumable supplies, contact us at any time: • 1-800-654-3282 (1-800-OKI-DATA) • WWW.OKIPRINTINGSOLUTIONS.COM Your Own Personal Solutions Center You can easily create your own Personal Solutions Center providing up-to-the-minute Oki information specifically for your product, including: • Product news • Manuals • Drivers and utilities • Material Safety Data Sheets • Searchable knowledge base • and much more! Just take a few minutes setting it up once, then you can check your Personal Solutions Center for the latest information at any time. Get started today by visiting http://MY.OKIDATA.com. Customer Support Representatives 1-800-654-3282 (1-800-OKI-DATA) Customer Support Representatives are available 24 hours a day, 7 days a week. Please have the model number and serial number for your machine handy. Be sure that you are calling from a telephone close to your machine so you can describe your problem accurately and follow up on the suggestions of the Customer Support Representative right while you are on the phone. Our Customer Support Representatives are trained on all current OKI products. They can answer your questions regarding: • Locations of sales and service dealers • Installation of your machine • Usage/normal maintenance of your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are not trained to provide assistance with the use of 5 - English