Oki OKIPAGE14e English: OKIPAGE 14 Series Warranty Booklet

Limited Warranty: United States and

Canada

Oki Data Americas, Inc. (Oki Data) warrants this printer to be free

from defect in material and workmanship and will remedy any such

defect according to the terms of this

Limited Warranty

.

Oki Data will repair (or at its option, replace) at no charge, any

defective component(s) for one (1) year from date of original

purchase provided that the warranty service is performed by an

Oki Data authorized service provider. The printhead (LED

imaging array) has a five (5) year parts only warranty from date

of original purchase. Following the first year of warranty

coverage, the printhead will be replaced by an authorized Oki

Data service provider at Oki Data’s then current labor rates. Oki

Data reserves the right to use new and/or refurbished parts in the

warranty repair process. This

Limited Warranty

does not extend

to consumable items.

To make request or claim for service under this

Limited Warranty

the original purchaser has the option to implement the overnight

exchange procedure (U.S and Canada only; see Overnight Exchange)

or return the product, shipping prepaid, in the original shipping con-

tainer or equivalent, to Oki Data or an authorized OKI service cen-

ter and assume the risk of loss or damage in transit.

A written re-

ceipt for the product, showing the date of

purchase, dealer’s name,

and both the model and serial numbers of this printer must accom-

pany any request or claim for work to be performed under this

Lim-

ited Warranty

.

This

Limited Warranty

shall not apply if the product has been dam-

aged due to abuse, misuse, misapplication, accident, or as a result

of service or modification by any other than an authorized Oki ser-

vice center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN

THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.

NO WARRANTIES WHETHER EXPRESS OR IMPLIED, IN-

CLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRAN-

TIES OF MERCHANTABILITY OR FITNESS FOR A PARTICU-

LAR PURPOSE, SHALL EXTEND BEYOND THE RESPEC-

TIVE WARRANTY PERIOD DESCRIBED ABOVE. Some states

do not allow limitations on how long an implied warranty lasts, so

the above limitation may not apply to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR

ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAM-

AGES OR LOSS ARISING FROM THE USE OF THIS PROD-

UCT. Some states do not allow the exclusion or limitation of inci-

dental or consequential damages, so the above exclusion may not

apply to you.

Additional information on obtaining service under this

Limited War-

ranty

is available by contacting the Oki dealer from whom the prod-

uct was purchased, by contacting Oki Data directly at 1-800-OKI-

DATA (U.S. and Canada, English only), or 1-856-222-7496

(Spanish only) or by contacting one of the service locations listed.

This

Limited Warranty

applies to this OKI printer. However, the

procedure for obtaining service may vary outside the continental

United States. Contact your OKI dealer for such warranty service

information. This warranty gives you specific legal rights, and you

may also have other rights which vary from state to state.

Overnight Exchange

Available in the United States and Canada

If you choose to use our Overnight Exchange service, call 1-800-

OKI-DATA:

our trained personnel will try to solve your problem

over the phone.

If they determine that your printer hardware is

defective, an exchange printer will be shipped to you via air ex-

press.

Have your credit card available as our representative will be

asking for this information.

You will receive the exchange printer

the next business day—or no later than the second business day.

Return the original printer to Oki Data by using the same packag-

ing materials you received with the exchange printer.

The printer

to be returned must be made available for pickup by Oki Data’s

representative within 2 business days of your receipt of the ex-

change printer:

failure to do so may result in your being charged

the full price of the exchange unit. Before you ship the printer,

remove the image drum and toner cartridge to prevent damage to

the printer during shipment:

failure to do so may result in a fee for

cleaning/repairs which will be charged to your account.

When Overnight Exchange is used, the returned machine becomes

the property of Oki Data.

Exchange machines may be new or re-

paired, at the option of Oki Data:

the exchange machine becomes

the property of the customer when the returned machine has been

picked up by Oki Data’s designated carrier. The exchange printer

will be warranted for thirty (30) days or the remaining warranty

period of the returned printer, whichever is longer.

Overnight Exchange of the printer for a printhead failure is limited

to one year from date of purchase.

For the remaining printhead

warranty period, replacement will be at an authorized service cen-

ter or authorized third party service organization.

Call 1-800-OKI-

DATA for authorized service locations.

Oki Data Service Center Information

UNITED STATES

CANADA

Oki Data Americas, Inc.

Oki Data Americas, Inc.

2020 Bishops Gate Blvd.

2735 Matheson Blvd. East, Unit 1

Mt. Laurel, NJ 08054

Mississauga, Ontario, Canada

Tel: 1-800-654-3282

L4W 4M8

Fax: 1-856-222-5247

Tel: 1-800-654-3282

Fax: 1-905-238-4427

MEXICO

BRAZIL

Oki Data de Mexico, S.A. de C.V.

Oki Data do Brasil, Ltda.

Mariano Escobedo No. 748 - 8 Piso

Rua Alexandre Dumas, 2220

Col Anzures, e. p. 11590

- 8 andar

Mexico, DF

Chácara Sto Antonio

Tel: (525) 263-8780

São Paulo 04717-004, Brasil

Fax: (525) 263-8785

Tel: 5511-3444-3500

Fax: 5511-3444-3501

Oki OKIPAGE14e English: OKIPAGE 14 Series Warranty Booklet

Oki OKIPAGE14e Manual

Oki OKIPAGE14e manual content summary: