Onkyo DV-SP501 Owner Manual - Page 58

Troubleshooting-Continued DVD Player Buttons on the DV-SP501 and remote controller don't work? No sound? The picture appears stretched or the wrong shape? Audio CD playback skips or jumps or is noisy? An audio CD is loaded but the DV-SP501 displays "NO DISC"? The first track doesn't play? Locating a specific point takes longer than usual? Playback starts in the middle of a track? Some sections of a track are skipped? Playback stops in the middle of a track? The DV-SP501 displays the wrong messages? Some MP3 files don't play? Power supply voltage fluctuations and other anomalies, such as static electricity, can interfere with normal operation. The 96 kHz PCM Out setting is set to "96 kHz." The Digital Out setting is set to "Off." The wrong input source is selected on your TV, hi-fi amp, or AV receiver. The audio cable is not connected properly. The TV, hi-fi amp, or AV receiver connected to the DV-SP501's audio outputs is either not on or its volume is turned down. A DV-SP501 Digital Audio Out setting is set incorrectly. Playback is paused. The DVD-Video disc or CD uses the DTS audio format and you are using the analog outputs. The TV Screen setting is wrong. Your TV is connected with an S-Video cable. The loaded audio CD uses copy control. MP3 files without a ".mp3" or ".MP3" filename extension are not recognized. The MP3 disc contains over 499 folders and 999 files. The MP3 disc is a multisession disc. Turn off the DV-SP501, wait five seconds, then turn it on again. If that doesn't resolve the issue, disconnect the power cord from the wall outlet, wait five seconds, reconnect it, then try again. Change the 96 kHz PCM Out setting to "96 kHz > 48 kHz," or use analog connections (page 44). Change the Digital Out setting to "On" (page 44). On your TV, hi-fi amp, or AV receiver, select the input to which the DV-SP501 is connected. Check the audio cable and correct as necessary (page 21). Turn on the TV, hi-fi amp, or AV receiver and set its volume as appropriate. Check the Digital Audio Out settings and correct as necessary (page 44). Resume playback (page 27). DTS audio is only output by the digital outputs. To play DTS material you need to connect one of the DV-SP501's digital outputs to a digital input on a hi-fi amp or AV receiver that has a DTS decoder built-in (page 21). Set the TV Screen setting to match the aspect ratio of your TV (page 45). If you've used an S-Video cable to connect your TV, in some cases the picture may appear stretched. In this case, try changing the S-Video Out setting to "S1" (page 46). Copy-controlled CDs are special discs that don't conform to the audio CD standard and, therefore, may not work properly with the DV-SP501. Use the correct filename extension (page 9). The DV-SP501 recognizes only the first 499 folders and 999 files. Folders in excess of this aren't recognized and cannot be played (page 9). The DV-SP501 doesn't fully support multisession discs. Only files in the first session can be played (page 9). 58