Oreck Platinum Pilot Owners Guide - Page 8

Trouble- shooting Service problems that appear to be major can often be solved easily. You can be your own troubleshooter by reviewing this guide. All other servicing should be done by an Oreck authorized service center. ENGLISH Problem Cleaner will not run. Check What to do • Not plugged in properly. • Be sure cleaner is firmly plugged into wall outlet. • No electricity in wall outlet. • Check electrical source - fuse or circuit breaker. Cleaner does not pick up. • Filter Bag is full. Unit still does not operate properly. • Nozzle or intake pivot clogged. • Belt is broken or stretched. • Brush is worn. • Bag tube clogged. • Bag pores are clogged with fine dust. • Impeller fan is broken • Revolving brush is not even at both ends. • Check all the above points. • Replace filter bag. See "Replacing Disposable Odor Fighting Dust Bag". • Clear obstruction. • Replace belt. • See "Adjusting or Replacing Brushroll". • Clear obstruction. • Change bag. • Return to Service Center for repair. • Check bearing seal. Make sure words "Special" or "Normal" at each end. • Contact Oreck for service. Parts All accessories and replacement parts are sold separately. To order, call our customer service group or visit our website. Please have your model number from the data label on the bottom of the unit. Accessories Item Part Number Crystal Aroma® Carpet and Room Freshener Oreck Dry Carpet® Cleaning System AROMAII 303110S Replacement Parts Item Dust Bag, 8 Pack, Saniseal® Odor Fighting Hypo-Allergenic Belts, 3 Pack Part Number CCPK8OF 0300604 Customer Service Hotline USA: 1-800-989-3535 Canada: 1-888-676-7325 website: www.oreck.com