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Palm P80850US User Guide - Page 264

On a Mac computer, try each step in turn, Make sure HotSync Manager is enabled on the HotSync

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Appendix B Frequently Asked Questions I tried to do a local HotSync operation, but it did not complete successfully. s Make sure your handheld is seated in the cradle/cable correctly. s Check the connection between the HotSync cradle/cable and the USB or serial port on your computer. s Make sure the user name you selected in Palm Desktop software matches the user name assigned to your handheld. s Make sure the date on your computer matches the date on your handheld. s Read the HotSync Log for the user account for which you are performing a HotSync operation On a Windows computer, try each step in turn: s Make sure that HotSync Manager is running. If it is running, close it and restart it. s Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu. s If you are using the serial cradle/cable, make sure you selected the correct serial port on the Local tab in the Setup dialog box. It should be set to the port where you connected the HotSync cradle/cable. s If you are using the serial cradle/cable, try a lower baud rate setting on the Local tab in the Setup dialog box. s If you are using the serial cradle/cable, make sure you aren't running a program, such as America Online, that uses the serial port you selected in the Setup dialog box. On a Mac computer, try each step in turn: s Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window. s If you are using the optional serial cradle/cable, doubleclick the HotSync Manager icon in the Palm folder and then click the Connection Settings tab. Make sure the port selection matches the port where your HotSync cradle/ cable is attached. s If you are using the optional serial cradle/cable, try a lower Speed setting on the Connection Settings tab s If you are using the optional serial cradle/cable, make sure you aren't running a program, such as America Online, fax or telephony software, or AppleTalk networking, that uses the serial port you selected in the Connection Settings tab. 254

Section	Page
Handbook for Palm™ Tungsten™ T Handhelds	1
Contents	3
About This Book	11
Setting Up Your Palm™ Tungsten™ T Handheld	13
System requirements	14
Minimum requirements: Windows computers	14
Minimum requirements: Mac computers	14
Internet access requirements	15
Upgrade information	15
Step 1: Connect the HotSync cradle/cable to the computer	15
Step 2: Charge your handheld	16
Step 3: Set up your handheld	16
Step 4: Install software	17
Step 5: Perform a HotSync operation	17
Step 6: Register your handheld	18
Congratulations!	18
Exploring Your Handheld	19
Locating handheld components	20
Opening and closing your handheld	20
To open your handheld:	20
To close your handheld:	20
Locating front panel controls	21
Locating top panel components	22
Using the backlight	23
To adjust the brightness of the backlight:	23
To turn the backlight on and off:	23
Locating back panel components	23
Using the protective cover	24
To remove the cover:	24
Adding an expansion card	25
To insert a card:	25
To remove a card:	26
Tapping and typing	26
Elements of the handheld interface	27
Displaying online tips	28
To display an online tip:	29
Using the navigator	29
To navigate in list screens, do any of the following:	29
To navigate in record screens:	29
To navigate in dialog boxes:	30
Entering Data on Your Handheld	31
Using the onscreen keyboard	31
To use the onscreen keyboard:	31
Using Graffiti writing to enter data	32
To write Graffiti characters:	33
To delete Graffiti characters:	34
Graffiti tips	34
Graffiti alphabet	34
Capital letters	35
To draw the first letter of a word as a capital letter:	35
To enter only capital letters (Caps Lock):	36
Graffiti numbers	36
Punctuation marks	37
Symbol characters	38
Accented characters	38
Additional non-English characters	39
Navigation strokes	39
Graffiti ShortCuts	39
Beaming data	40
To select a business card:	41
To beam a record, business card, or category of records:	41
To beam an application:	42
To receive beamed information:	42
Beaming tips	42
Sending data	43
Sending data with Bluetooth communication	43
To send a record or category of records with Bluetooth communication:	43
To send an application:	44
To receive sent information:	45
Sending data with SMS communication	45
To send a record or category of records with SMS communication:	46
To send an application:	46
To receive sent information:	47
Using your computer keyboard	47
Importing data	47
Importing data from a Windows computer	48
To import data from a Windows computer:	48
Using File Link	49
Importing data from a Mac computer	49
To import data from a Mac computer:	50
Using Note Pad	50
Using Voice Memo	50
Using a portable keyboard	50
Working with Applications	51
Opening applications	51
To open an application on your handheld:	52
Other ways to open applications	52
Opening expansion card applications	52
To open an application on an expansion card:	53
Switching between applications	53
To switch to an expansion card:	53
Categorizing applications	54
To categorize an application:	54
To display applications by category:	55
Changing the Applications Launcher display	55
To change the Applications Launcher display:	55
To open the Applications Launcher to the last opened category:	55
Copying applications to or from an expansion card	56
To copy an application to an expansion card:	56
To copy an application from an expansion card:	56
Selecting copy settings	57
To select copy settings:	57
Using menus	58
To open the menu bar:	58
Choosing a menu	58
To select a menu command with the stylus:	59
Graffiti menu commands	59
Choosing application preferences	60
To change preferences for an application:	60
Performing common tasks	60
Creating records	60
To create a record:	60
Editing records	61
Entering text	61
Using the Edit menu	61
To select text in an application:	61
Deleting records	62
To delete a record:	62
To delete a record with alternate methods:	63
Purging records	63
To purge records:	63
Categorizing records	64
To move a record into a category:	64
To display a category of records:	65
To define a new category:	66
To rename a category:	67
Finding information	67
Looking up Address Book records	68
To look up an Address Book record with the stylus:	68
To look up an Address Book record with the navigator:	68
Using Find	69
To use Find:	69
Using Phone Lookup	70
To use Phone Lookup:	70
Using Graffiti commands with Phone Lookup	70
Looking up names to add to Expense records	71
To add names to an Expense record:	71
Sorting lists of records	72
To sort records in To Do List and Expense:	72
To sort records in Address Book, Note Pad, Voice Memo, and Memo Pad:	72
Attaching notes	73
To attach a note to a record:	73
To review or edit a note:	73
To delete a note:	74
Choosing fonts	74
To change the font style:	74
Receiving and alerts	75
Receiving alerts on your handheld	75
To respond to alerts, do one of the following:	75
Receiving alerts from Palm Desktop software	76
To enable an event alert from Palm Desktop software:	76
Hiding or masking private records	76
Installing and removing applications	76
Installing add-on applications	76
To install add-on software on your handheld using a Windows computer:	77
To install add-on software on your handheld using a Mac computer:	78
Removing applications	80
To remove an add-on application:	80
Removing Palm Desktop software	81
To remove Palm Desktop software from a Windows computer:	81
To remove Palm Desktop software from a Mac computer:	82
Using Address Book	83
To open Address Book:	83
Creating an Address Book entry	84
To create a new Address Book entry:	84
Selecting types of phone numbers	85
To select other types of phone numbers in an entry:	85
Changing Address Entry details	86
To open the Address Entry Details dialog box:	86
Making connections from Address Book	86
Quick Connect	86
To use Quick Connect from an Address entry:	87
To use Quick Connect from the Address list:	87
To configure Quick Connect settings:	87
Tap-to-Connect	88
To enable Tap-to-Connect:	88
To make a connection with Tap-to-Connect:	88
Using Address Book menus	89
Record menus	89
Options menus	90
Using Calculator	91
To open Calculator:	91
Performing calculations	91
Viewing Recent Calculations	92
To display recent calculations:	92
Using Calculator menus	93
Options menu	93
Using Card Info	95
Reviewing Card Information	95
To review Card Information:	95
Renaming a card	96
To rename a card:	96
Formatting a card	96
To format a card:	96
Managing expansion cards	97
Using Card Info menus	97
Card menu	97
Using Date Book	99
To open Date Book:	99
Scheduling an event	100
To schedule an event for the current day:	100
To schedule an event for another day:	101
To schedule an untimed event:	102
Selecting an event	103
To select an event:	103
Rescheduling an event	103
To reschedule an event:	103
Setting an alarm for an event	104
To set an alarm for an event:	104
Scheduling repeating or continuous events	105
To schedule a repeating or continuous event:	105
Changing repeating or continuous events	106
To delete repeating events:	106
Considerations for repeating or continuous events	107
Changing the Date Book view	107
To cycle through Day, Week, Month, and Agenda views:	107
Working in Week View	108
To display the Week View:	108
Working in Month View	109
Working in Agenda View	110
To display the Agenda View:	110
Spotting event conflicts	111
Using Date Book menus	111
Record menu	111
Options menu	112
Display Options	112
Preferences	113
About Date Book	113
Using Expense	115
To open Expense:	115
Adding expense items	116
To add an expense item:	116
Changing the date of an Expense item	117
To change the date of an Expense item:	117
Entering receipt details	117
To open the Receipt Details dialog box:	117
Customizing the Currency pick list	118
To customize the Currency pick list:	118
Changing the default currency	119
To change your default currency:	119
Defining a custom currency symbol	119
To define a custom currency symbol:	119
Setting Show Options	120
To open the Show Options dialog box:	120
Working with Expense data on your computer	121
Displaying the euro on your computer	121
Printing the euro	121
Using Expense menus	122
Record menu	122
Options menu	122
Using Memo Pad	123
To open Memo Pad:	123
Creating memos	123
To create a new memo:	124
Reviewing memos	124
To review a memo:	124
Using Memo Pad menus	125
Record menus	125
Options menus	125
Using Note Pad	127
To open Note Pad:	127
Creating a note	128
To create a new note:	128
To clear the screen:	128
Reviewing notes	128
To review a note:	129
Changing Note Pad color settings	129
To set the colors:	129
Setting an alarm for a note	130
To set an alarm for a note:	130
Using Note Pad menus	131
Record menu	131
Options menus	132
Using Phone Link	133
What can you do with a phone connection?	133
Setting up a phone connection	134
To configure a phone connection on your handheld:	134
To configure Bluetooth settings for your phone connection:	136
Configuring network service settings for your phone	137
To configure a GPRS high-speed wireless data service connection for your phone:	138
To configure a dial-up connection:	139
Updating the phone files on your handheld	140
To install the phone files from your Windows computer:	140
To install the phone files from your Mac computer:	141
Using phone connections	141
To make an infrared connection:	142
To make a cable connection:	142
To make a Bluetooth connection:	142
Using To Do List	143
To open To Do List:	143
Creating list items	144
To create a To Do List item:	144
Setting priority	144
To set the priority of a To Do List item:	145
Checking off a To Do List item	145
To check off a To Do List item:	145
Changing To Do List item details	146
To display the To Do Item Details dialog box:	146
Setting a due date	146
To set a due date for a To Do List item:	146
Setting To Do Preferences	147
To change the Preferences settings:	147
Using To Do List menus	148
Record menu	148
Options menu	148
Using Voice Memo	149
To open Voice Memo:	149
Creating a voice memo	150
Recording a voice memo	150
To record a voice memo on your handheld:	150
Pausing and resuming a voice memo recording	151
To pause and restart while creating a voice memo:	151
Storing voice memos on an expansion card	152
To store specific voice memos on an expansion card:	152
To automatically store voice memos on an expansion card:	153
Listening to voice memos	153
To listen to a voice memo:	153
To adjust the volume:	154
To play a portion of a voice memo:	154
Setting an alarm for a voice memo	154
To set an alarm for a voice memo:	154
Using Voice Memo menus	156
V Memo menus	156
Options menus	157
Using World Clock	159
To open World Clock:	159
Viewing the time	160
To view the time:	160
Setting the primary location	160
To set the primary location:	160
To set the date:	161
To set the time:	161
Choosing a different primary location	162
To change the primary location:	162
Setting the secondary locations	162
To select the secondary locations:	163
Adding a location	163
To add a location:	163
To set Daylight Saving options:	164
Modifying a location	164
To modify a location:	164
Removing a location	165
To remove a location:	165
Setting an alarm	165
To set an alarm:	165
Using World Clock menus	166
Options menu	166
Performing HotSync® Operations	167
Selecting HotSync setup options	167
To set the HotSync options on a Windows computer:	167
To set the HotSync options on a Mac computer:	169
Customizing HotSync application settings	170
To customize HotSync application settings on a Windows computer:	170
To customize HotSync application settings on a Mac computer:	171
Conducting cradle/cable HotSync operations	172
Performing a cradle/cable HotSync operation: Windows computers	172
To perform a local HotSync operation on a Windows computer:	173
Performing a direct HotSync operation: Mac computers	175
To perform a local HotSync operation on a Mac computer:	176
Conducting IR HotSync operations	177
Preparing your computer for infrared communication	177
To configure HotSync Manager for infrared communication on a Windows computer:	178
To configure HotSync Manager for infrared communication on a Mac computer:	178
Performing an IR HotSync operation	179
To perform an IR HotSync operation:	179
Returning to cradle/cable HotSync operations	180
To return to local USB cradle/cable HotSync operations on a Windows computer:	180
To return to local Serial cradle/cable HotSync operations on a Windows computer:	180
To return to local serial cradle/cable HotSync operations on a Mac computer:	180
Conducting modem HotSync operations	181
Preparing your computer for a modem HotSync operation	181
To prepare a Windows computer for a modem HotSync operation:	181
To prepare a Mac computer for a modem HotSync operation:	182
Preparing your handheld for a modem HotSync operation	183
To prepare your handheld for a modem HotSync operation:	183
Selecting the conduits for a modem HotSync operation	185
To change the Conduit Setup for a modem HotSync operation:	185
Performing a modem HotSync operation	185
To perform a modem HotSync operation:	185
Conducting Bluetooth HotSync operations	186
Preparing your computer for a Bluetooth HotSync operation	186
To prepare your Windows computer for a Bluetooth HotSync operation:	186
To prepare your Mac computer for a Bluetooth HotSync operation:	187
Preparing your handheld for a Bluetooth HotSync operation	187
To prepare your handheld for a Bluetooth HotSync operation:	187
Performing a Bluetooth HotSync operation	188
To perform a Bluetooth HotSync operation:	188
Conducting network HotSync operations	188
Connecting to your company’s dial-in server	189
To prepare your computer for a network HotSync operation:	189
To prepare your handheld for a network HotSync operation:	190
Performing a network HotSync operation	191
To perform a network HotSync operation:	191
Using File Link	191
Creating a user profile	192
To create a user profile on a Windows computer:	192
To create a user profile on a Mac computer:	193
Performing the first HotSync operation with auserprofile	194
To use a profile for a first-time HotSync operation on a Windows computer:	194
To use a profile for a first-time HotSync operation on a Mac computer:	195
Setting Preferences for Your Handheld	197
Setting General Preferences	198
To open the General Preferences screens:	198
Date & Time Preferences	199
To set the location:	199
To set the date:	199
To set the time:	200
To set the time zone and daylight saving time:	200
Digitizer Preferences	200
To calibrate your handheld screen:	200
Formats Preferences	201
Country default	201
To set the country default:	201
Time, date, week start, and numbers formats	201
To select the time, date, week start, and numbers format:	201
Power Preferences	202
Auto-off after	202
To set the Auto-off after interval:	202
Stay on in Cradle	202
To change the cradle/cable setting:	202
Beam Receive	203
To turn off the Beam Receive feature:	203
Power on when opened and Power off when closed	203
To change the power on setting:	203
To change the power off setting:	203
Security Preferences	203
Assigning a password	204
To assign a password:	204
Changing or deleting a password	204
To change or delete your password:	204
Locking your handheld	205
To set your handheld to lock when you turn it off:	206
To set your handheld to lock at a preset time:	206
To set your handheld to lock after a period of inactivity:	207
To lock and turn off your handheld manually:	207
Recovering from a forgotten password	208
To delete a forgotten password:	208
Making records private	208
To hide all private records:	209
To mask all private records:	209
To display all private records:	209
To unmask individual records:	210
To make a record private:	210
Sounds & Alerts Preferences	210
To select a profile:	211
System Sound, Game Sound, and Alarm Sound settings	211
To set the sound settings:	211
Alarm LED and Alarm Vibrate settings	212
To set the Alarm LED and Alarm Vibrate settings:	212
Setting Communication Preferences	212
To open the Communication Preferences screens:	212
Bluetooth Preferences	213
Turning Bluetooth communication on and off	213
To turn on Bluetooth communication:	214
Assigning a Bluetooth device name	214
To assign a Bluetooth name to your handheld:	214
Setting device discovery	214
To disable discovery:	215
Allowing Wakeup	216
To enable wakeup:	216
To enable wakeup during specific hours:	216
Adding trusted devices	217
To add a trusted device:	217
To view details about a trusted device:	219
To delete a trusted device:	219
Enabling/disabling the user cache	220
To disable the user cache:	220
Making Bluetooth connections	221
Connection Preferences	221
Editing connections	223
To edit the IR to Phone connection:	223
Creating Bluetooth connections	224
To create a Bluetooth to LAN connection:	224
Connecting to non-GSM phones	225
To create a connection with a non-GSM phone:	226
Network preferences	227
Creating and selecting network service profiles	228
To add a new network service profile:	228
To select a network service profile:	228
To duplicate an existing network service profile:	228
Entering a user name	229
To enter a user name:	229
Entering a password	229
To enter a password:	229
Selecting a connection	230
To select a connection:	230
Adding telephone settings	230
To enter your server phone number:	231
Entering a prefix	231
To enter a prefix:	231
Disabling Call Waiting	232
To disable Call Waiting:	232
Using a calling card	232
To use a calling card:	233
Connecting to your service	233
To establish a connection:	233
To close a connection:	234
LAN access points	234
Accessing the Internet with a Bluetooth phone or LAN access point	234
To configure Internet access with a Bluetooth phone or LAN access point:	234

Match case Limit results 1 per page

Appendix B

Frequently Asked Questions

254

I tried to do a local HotSync

operation, but it did not

complete successfully.

■

Make sure your handheld is seated in the cradle/cable

correctly.

■

Check the connection between the HotSync cradle/cable

and the USB or serial port on your computer.

■

Make sure the user name you selected in Palm Desktop

software matches the user name assigned to your handheld.

■

Make sure the date on your computer matches the date on

your handheld.

■

Read the HotSync Log for the user account for which you

are performing a HotSync operation

On a Windows computer, try each step in turn:

■

Make sure that HotSync Manager is running. If it is running,

close it and restart it.

■

Make sure you selected Local USB or Local Serial, as

appropriate, from the HotSync Manager menu.

■

If you are using the serial cradle/cable, make sure you

selected the correct serial port on the Local tab in the Setup

dialog box. It should be set to the port where you connected

the HotSync cradle/cable.

■

If you are using the serial cradle/cable, try a lower baud rate

setting on the Local tab in the Setup dialog box.

■

If you are using the serial cradle/cable, make sure you

aren’t running a program, such as America Online, that uses

the serial port you selected in the Setup dialog box.

On a Mac computer, try each step in turn:

■

Make sure HotSync Manager is enabled on the HotSync

Controls tab in the HotSync Software Setup window.

■

If you are using the optional serial cradle/cable, double-

click the HotSync Manager icon in the Palm folder and then

click the Connection Settings tab. Make sure the port

selection matches the port where your HotSync cradle/

cable is attached.

■

If you are using the optional serial cradle/cable, try a lower

Speed setting on the Connection Settings tab

■

If you are using the optional serial cradle/cable, make sure

you aren’t running a program, such as America Online, fax

or telephony software, or AppleTalk networking, that uses

the serial port you selected in the Connection Settings tab.