Palsonic DVD4000 Owners Manual - Page 34

Troubleshooting Symptoms and Solutions If you have any questions, please refer to the following table before seeking service. Symptom Reason(s) Solutions No power Not connected Connect unit to wall outlet. No picture Video cable not securely connected Connect video cable Audio cable not securely connected Connect audio cable No sound External amplifier/decoder off Incorrect audio output setting Power on amplifier/decoder Set to correct mode Disc is dirty Distorted picture Distortion in fast forward or backward mode Brightness unsteady or picture with noise External equipment No disc Clean disc or try another one Normal condition. Insert disc Disc not readable Insert readable disc (check disc type) No playback Disc loaded upside down Disc incorrectly loaded Replace disc with label side up Load the disc correctly Disc is dirty Clean the disc TV screen has menu Press Setup to turn off the menu. Parental lock enabled Unlock it or change the rating Keys do not function Abnormal condition Switch on/off power or unplug/replug the power cord. Remote control Remote not pointed directly at unit does not work Remote too far from unit Batteries are dead Point remote directly at IR sensor. Operate remote within 25 feet Replace batteries 32