Panasonic AG-CX10 Warranty Coverage Levels at a Glance - Page 1

Panasonic AG-CX10 Manual

Page 1 highlights

PRO VIDEO ENHANCED SERVICE & SUPPORT COVERAGE LEVELS AT A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY 1 Year USA Toll-Free Hotline Available Available Free Ground Return Shipping 5 Days STANDARD+ STANDARD+ WARRANTY 1 Year USA Toll-Free Hotline Available Available Free Ground Return Shipping 5 Days Included Included Included Included FREE with product registration PREFERRED PREFERRED 3 Years USA Toll-Free Hotline Available Available Free Next-Day Return Shipping 5 Days Included Included Included 1 Session Included Starting at $125 (based on product) BOEPSTTION PREMIUM PREMIUM 5 Years USA Toll-Free Hotline Available Available Free Next-Day Mail-In & Return Shipping 2 Days Included Included Included 2 Sessions Included Available Available Included (up to $3,000/event & $7,000/lifetime) Starting at $625 (based on product)

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Total Coverage
1 Year
1 Year
3 Years
5 Years
Technical Product Support
USA Toll-Free Hotline
USA Toll-Free Hotline
USA Toll-Free Hotline
USA Toll-Free Hotline
Product Repair Carry-In / Drop-Off
Available
Available
Available
Available
Product Repair Mail-In
Available
Available
Available
Available
Repair Mail-In Shipping Service
Free Ground
Return Shipping
Free Ground
Return Shipping
Free Next-Day
Return Shipping
Free Next-Day Mail-In
& Return Shipping
Repair Turnaround
5 Days
5 Days
5 Days
2 Days
Firmware Update & Software
Upgrade Notifications
Included
Included
Included
Firmware Update & Software
Upgrade Support
Included
Included
Included
Exclusive Membership Welcome Kit
Included
Included
Included
Preventative Maintenance
1 Session Included
2 Sessions Included
Express Repair Service
Available
Loaner Product Service
Available
Accidental Damage Coverage
Included
(up to $3,000/event & $7,000/lifetime)
PRICE
Included
FREE
with product registration
Starting at $125
(based on product)
Starting at $625
(based on product)
STANDARD
STANDARD+
PREFERRED
PREMIUM
PREMIUM
PREFERRED
STANDARD+ WARRANTY
STANDARD WARRANTY
BEST
OPTION
PRO VIDEO ENHANCED
SERVICE & SUPPORT
COVERAGE LEVELS AT A GLANCE