Panasonic AWHE100N AWHE100N User Guide - Page 56
Troubleshooting
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Troubleshooting Operation Symptom No power Cannot operate (common to wireless remote control, controller) Cannot operate using the wireless remote control Cannot operate using the controller The unit turns in the opposite direction to the one operated Cause and remedial action Reference pages Has the power plug been connected securely to the AC power outlet? - Has the power plug been connected properly? - If the unit is connected to the controller, has it been connected properly? Refer to the Operating Instructions of the controller. Installation Instructions P.29 to 31 When the unit is being operated by the wireless remote control Also refer to the "Cannot operate using the wireless remote control" - item. Is the power on? If the unit's status display lamp is off or if it has lighted up orange, P.16 it means that the unit's power is not being supplied. Has the correct unit to be operated been selected? P.18 One of the safe mode functions may have been activated. P.55 Have the limiter functions been set? P.53 to 54 Was the setting for "Controller" (accept control from control device selection) on the menu item changed previously? P.43 Change the setting by following the steps on the reference page. Have the remote control's batteries run down or have the batteries been installed with their polarities reversed? If the status display lamp does not blink even when the wireless remote - control is operated near the wireless remote control signal light-sensing area, it means that the batteries have run down. Replace the batteries. Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area exposed to P.14 its light? Is the unit connected to the controller properly? Refer to the Operating Instructions of the controller. Installation Instructions P.29 to 31 Has the controller selector switch been set to the correct setting? Check the switch setting. Refer to the Operating Instructions of the controller. Installation Instructions P.29 to 31 It may be necessary to upgrade the version of the controller so that the controller will support the unit. - Consult with your dealer. If the unit is being used in combination with the AW-RP400 and AW‑CB400, a setting to prohibit the operation of one of these devices may have been established. - Refer to the Operating Instructions of the controller. Has the stand-alone (Desktop) installation setting been selected correctly? Installation Instructions P.21 When the picture has been inverted by the automatic picture flipping function, the unit may appear to turn in the opposite direction to the P.43 one operated. The reversal setting may have been established at the controller if the unit is connected to the controller. - Refer to the Operating Instructions of the controller. 56