Panasonic CF-18DHAZXKM Notebook Computer - Page 32

Dealing with Problems (Summary) Touch Pad / Touchscreen The cursor cannot be controlled properly The cursor does not move in scrolling area of the touch pad Unable to input using the touch pad Unable to point correctly with the stylus included with the computer Unable to input by touching the display If you are using an external mouse, ensure that the external mouse has been connected correctly. Restart the computer by using the keyboard (Press , U , and select [Restart] with R ). Be sure to use the Display Rotation Tool to rotate the display. If the computer does not respond to keyboard commands, read "No response" ( page 33). When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for the touch pad, only scroll operations are possible for the right part or bottom part of the touch pad. In this case, cursor operations are possible by using the work surface excluding the right part or bottom part. When no mode is set, the entire surface of the touch pad can be used for cursor operations. Has the Setup Utility been used to set [Touch Pad] to [Enable]? When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be used. Has the touch pad driver been properly installed? As a result of the physical characteristics of the touchscreen, sometimes the position of the stylus does not match the position of the cursor on the screen. This is not a malfunction. Perform [Calibration] ( page 14). Has the Setup Utility been used to set [Touchscreen] to [Enable]? When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used. Has the touchscreen driver been properly installed? Display Rotation The display cannot be rotated and the operation of the touch pad and the touchscreen do not match the display angle The display is not rotated automatically by switching from Laptop mode to Tablet mode, or vice versa When the screensaver starts while the display is rotated, nothing is displayed on the screen When some applications are running, the display may not be rotated and the operation of the touch pad and the touchscreen may not match the display angle. Press the rotation button 1 - 3 times (until the operation of the touch pad and the touchscreen matches the display angle). After exiting the application, rotate the display, then start up the application again. If the problem persists, restart the computer. Confirm that the default angle of each mode is correctly set. ( "Display Rotation") Do not switch from Laptop mode to Tablet mode, or vice versa, while Windows is in the process of switching users with the Fast User Switching function. Some screensaver types do not display anything on the screen for the first minute or so. Try changing the screensaver type. Reference Manual The Reference Manual is not displayed Is Acrobat Reader installed? If Acrobat Reader is not installed, run [c:\util\reader\acroreader51_enu_full.exe] in [start] - [Run] to reinstall the program. When installing the program, do not change the installation destination folder. If the destination folder is changed, the Reference Manual cannot be opened from the [start] menu. Troublesahooting 32