Panasonic DMP BD30K Blu-ray Disc Player - English/spanish - Page 25

Reference 11 Troubleshooting guide TV screen and video The images from this unit do not appear on the television. Picture is distorted. The screen changes automatically. Video is not output in high definition. Status messages do not appear. The 4:3 aspect ratio picture expands left and right. Screen size is wrong. There is a lot of after-image when playing video. When playing DVD-Video using progressive output, one part of the picture momentarily appears to be doubled up. There is no apparent change in picture quality when adjusted with the Video menu in the on-screen menu. The masked-off area is masked in gray. ≥Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit. ≥Make sure that the television's input setting (e.g., VIDEO 1) is correct. ≥An incorrect resolution is selected in "Component Video Resolution", when the television is connected to COMPONENT VIDEO OUT terminals. While stopped, press and hold [∫] and [1] (PLAY) on the main unit at the same time for more than 5 seconds to cancel this setting. Set the item again. ≥If "BD-Video 24p Output" is turned "On" when the unit is connected to a TV through any terminal other than HDMI, images may not display properly. In this case, turn "BD-Video 24p Output" to "Off". ≥When the "Screen Saver Function" in the Setup menu is set to "On", the display may return to the screen saver mode automatically if there is no operation for 10 minutes or more. ≥High definition video cannot be output through the VIDEO OUT or S VIDEO OUT terminals. ≥Confirm that the "HDMI Video Mode", "HDMI Resolution", and "Component Video Resolution" in the Setup menu are set properly. ≥Depending on the BD-Video, output from the COMPONENT VIDEO OUT terminals may be restricted to 480p. ≥Select "Automatic" in "Status Messages" in the Setup menu. ≥Use the television to change the aspect. Refer to your television's operating instructions. ≥When using a component video cable, set "Progressive" to "Off". If the situation is not restored after that, set "TV Aspect" to "4:3 Pan & Scan". ≥Turn "3D NR" or "Integrated NR" off if it is on. ≥Set "Progressive" of "Video" menu on the on-screen menu to "Off". This problem is caused by the editing method or material used on DVD-Video, but should be corrected if you use interlace output. ≥When the unit is connected using HDMI terminal, refer to "HDMI connections" (> below). ≥The effect is less perceivable with some types of video. ≥If the "Screen Saver Function" in the Setup menu is set to "Off", the masked-off area is displayed in black. Page 6, 7 - 22 22 21 - 22 - 21 - 19, 21 19 19 - - 21 Sound No sound. Low volume. Distorted sound. Cannot hear the desired audio type. Cannot switch audio. ≥Check the connections and the "Digital Audio Output" settings. Check the input mode on the amplifier/receiver if you have connected one. ≥Press [AUDIO] to select the audio. ≥Turn off "V. Surround" in the following cases. - When using discs that do not have surround sound effects such as Karaoke discs. - When playing bilingual broadcast programs. ≥Match the speaker settings with the connected equipment. Change multi channel speaker settings by selecting "Multi Channel" in "Speaker". ≥The sound effects (Re-master, V. Surround, etc.) will not work when the bitstream signal is output from the HDMI AV OUT terminal or the DIGITAL AUDIO OUT terminal. ≥When "BD-Video Secondary Audio" is set to "Off", Dolby Digital Plus, Dolby TrueHD and DTS-HD are output from the DIGITAL AUDIO OUT terminal as Dolby Digital or DTS Digital Surround bitstream. ≥There are discs for which audio cannot be changed because of how the disc was created. ≥When connecting an amplifier/receiver using a coaxial cable, optical digital audio cable or an HDMI cable, you cannot switch the audio if "Digital Audio Output" is set to "Bitstream". Set "Digital Audio Output" to "PCM" or connect using audio cables. 6-8, 21 12 19 22 - - - 7, 8, 21 HDMI connections The images from this unit do ≥Press [∫] and [1] (PLAY) simultaneously on the unit for more than 5 seconds to shift the 20 not appear on the television. mode to one more compatible with HDMI equipment. However, Dolby Digital Plus, Dolby TrueHD, and DTS-HD audio are not output in bitstream. To output the bitstream, select Picture is distorted. "Restore Default Settings" to restore the factory presets and make proper settings. ≥To output video from a device connected with an HDMI cable, set "HDMI Video Mode" to "On" 22 in the Setup menu. ≥Picture may not be seen when more than 4 devices are connected with HDMI cables. - Reduce the number of connected devices. ≥When "BD-Video 24p Output" is set to "On", HDMI authentication takes place where 24p 22 images switch to other images, and a black screen is displayed. The 4:3 aspect ratio picture ≥Change "TV Aspect" type to "16:9". 21 expands left and right. Screen size is wrong. When playing DVD-Video using progressive output, one part of the picture momentarily appears to be doubled up. ≥When you use the HDMI AV OUT terminal for video output, follow the steps below for setting. 22 1 Connect this unit to the TV with any cable except the HDMI cable. 2 When you connect with the Component Video cable, set "HDMI Video Mode" to "Off" and "Component Video Resolution" to "480i" in the Setup menu. (Continued on the next page) Reference RQT9037 (ENG) 25