Panasonic DMP-BDT271 Owner's Manual - Page 28
Reference, Troubleshooting guide, General operation
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Reference Tr Reference oubleshooting guide Before requesting service, please perform the following steps. ∫ Unit does not respond to remote control or unit's buttons. Disconnect AC power supply cord, wait 1 minute, then reconnect AC power supply cord. Do you have the latest firmware installed? Panasonic is constantly improving the unit's firmware to ensure that our customers are enjoying the latest technology. (> 13) 4 Make the following checks and visit our website for more information. For U.S.A. : www.panasonic.com/support Enter the model number. For Canada : www.panasonic.ca/english/support 4 Or visit our website to find a service center. You can find a service center near you easily on our website. Other support information: "Customer Services Directory" (> 36) or "CONTACT INFORMATION" (> 37). The following do not indicate a problem with this unit: - Regular disc rotating sounds. - Image disturbance during search. - [BDT270] Image disturbance when replacing 3D discs. ∫ Cannot eject disc. 1 Turn the unit on. 2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - POWER LED starts to flash, and "00 RET" is displayed on the screen. 3 Press [1] (right) repeatedly on the remote control until "06 FTO" is displayed on the screen. 4 Press [OK]. General operation To return to the factory defaults. ¾ Select "Yes" in "Restore Default Settings" in the Setup menu. (> 27) To return all settings to the factory preset. ¾ Reset the unit as follows: 1 Turn the unit on. 2 Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds. - POWER LED starts to flash, and "00 RET" is displayed on the screen. 3 Press [1] (right) repeatedly on the remote control until "08 FIN" is displayed on the screen. 4 Press and hold [OK] for more than 5 seconds. The remote control does not work properly. ¾ Change the batteries in the remote control. (> 5) ¾ The remote control and this unit are using different codes. Turn on this unit by using the standby/on switch on this unit, and check "Remote control " which is displayed on the screen when you press a button on the remote control. Press and hold [OK] and the displayed number ("") for at least 5 seconds. The TV tuner mode is not displayed when the TV is turned on. ¾ This phenomenon may occur, depending on the TV setting, when "Quick Start" is set to "On". ¾ Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting. This unit is turned off automatically. ¾ To save on electricity, this unit is turned off automatically if there is no button operation for about 20 minutes when not playing back (such as when paused or displaying the menu, displaying still pictures, etc.). (Compatible with ENERGY STAR SPECIFICATIONS) - 28 -