Panasonic DMR-ES20K Dvd Recorder - English/ Spanish - Page 39

Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the "Customer Services Directory" on page 43 if you reside in the U.S.A., or refer to the "Product information" on page 42 if you reside in Canada. The following do not indicate a problem with this unit: • Regular disc rotating sounds. The sound of the disc rotating may become louder especially when finalizing a DVD-R, DVD-RW (DVD-Video format) or +R. • Poor reception due to atmospheric conditions. • Image disturbance during search. • Interruptions in reception due to periodic satellite broadcasting breaks. • Operations do not work due to a poor-quality disc. (Try again using a Panasonic disc.) • The unit freezes due to one of its safety devices being activated. (Press and hold [POWER 8] on the main unit for 10 seconds.) Power No power. • Insert the AC power supply cord securely into a known active AC outlet. [POWER ^/I] cannot be operated. • If you have turned on Quick Start in the SETUP MENU, the unit performs self maintenance for a few minutes every morning starting at 4:00 am. The unit's buttons, including [POWER ^/I], do not work during this process. (Self maintenance does not start if the unit is on or if a scheduled recording covers this time.) The unit switches to the standby mode. • This is a power saving feature. Change "Off Timer" in the SETUP menu, if you would prefer. • One of the unit's safety devices is activated. Press [POWER ^/I] on the main unit to turn the unit on. Cooling fan rotating sounds • The cooling fan sometimes operates to cool active circuits in the unit while it is turned off. To are heard when the unit is off. detect user operation and to prepare for quick REC & PLAY, some circuits need to be active even when the unit is turned off. TV screen and video The images from this unit do not appear on the television. Picture is distorted. • Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT terminal or COMPONENT VIDEO OUT terminals on this unit. • Make sure that the television's input setting (e.g., VIDEO 1) is correct. • Make sure that progressive output has not been selected when the connected television is not progressive compatible. Press and hold [ CANCEL] until the picture displays correctly. The settings will return to 480i. • The television isn't compatible with progressive signals. Press and hold [g] and [q/x1.3] on the main unit at the same time for about 5 seconds. The setting will change to interlace. Television reception worsens • This can occur because the signals are being divided between the unit and other equipment. It after connecting the unit. can be solved by using a signal booster, available from audio-visual suppliers. Status messages do not appear. • Select "Automatic" in "Status Messages" in the SETUP menu. The blue background does not appear. • Select "On" in "Blue Background" in the SETUP menu. The 4: 3 aspect ratio picture expands left and right. Screen size is wrong. • Use the television to change the aspect. If your television does not have that function, set "Progressive" in the Video menu to "Off". • Check the settings for "TV Type", "4:3 TV Settings for DVD-Video" or "4:3 TV Settings for DVD- RAM" in the SETUP menu. There is a lot of after-image when playing video. • Set "MPEG-DNR" in the Video menu to "Off". When playing DVD-Video using progressive output, one part of the picture momentarily appears to be doubled up. • Set "Progressive" in the Video menu to "Off". This problem is caused by the editing method or material used on DVD-Video, but should be corrected if you use interlace output. There is no apparent change in picture quality when adjusted with the Video menu in the on-screen menus. • The effect is less perceivable with some types of video. Page 7, 8 32 32 - - 7, 8 - - - - 33 33 25 33 25 25 - Reference RQT8152 39