Panasonic EAH-DJ1200 Owners Manual - Page 2

Limited Warranty (ONLY FOR U.S.A.) Technics Products Limited Warranty Limited Warranty Coverage (For USA Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as "the warrantor") will, for the length of the period indicated on the chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Product or Part Name Headphones, Earphones, Headset All Included Accessories Parts 1 year 90 days Labor Not Applicable Not Applicable During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold "as is". Mail-In Service--Online Repair Request Online Repair Request To submit a new repair request and for quick repair status visit our Web Site at http://shop.panasonic.com/support When shipping the unit, carefully pack, include all supplied accessories listed in the Owner's Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to: Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320 PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. As of August 2018 Información útil (Solo para los países de América Latina) Atención al Cliente Directorio de Atención al cliente Obtenga información de productos y asistencia operativa, localice el Centro de Servicio más cercano y compre repuestos y accesorios a través de nuestro Sitio Web o llamando a nuestro Contact Center: PAIS SITIO WEB CONTACT CENTER Panamá www.panasonic.com/pa/soporte/ 800-7262 Colombia www.panasonic.com/co/soporte/ 01-8000-947262 Ecuador www.panasonic.com/pa/soporte/ 1-800-726276 Costa Rica www.panasonic.com/pa/soporte/ 800-7262737 El Salvador www.panasonic.com/pa/soporte/ 800-7262 Guatemala www.panasonic.com/pa/soporte/ 1-801-811-7262 Uruguay www.panasonic.com/pa/soporte/ 0-800-7262 Paraguay Chile Perú www.panasonic.com/pa/soporte/ www.panasonic.com/cl/soporte/ www.panasonic.com/pe/soporte/ 0-800-11-7262 800-390-602 022-797-5000 0800-00726 Venezuela www.panasonic.com/pa/soporte/ 800-7262-800 México Argentina www.panasonic.com/mx/soporte/ www.panasonic.com/ar/soporte/ 01800-847-7262 55-5000-1200 0800-333-7262 0810-321-7262 R. Dominicana www.panasonic.com/pa/soporte/ 809-200-8000 Para países del CARIBE anglosajón, por favor dirigirse a nuestro sitio web para información de productos y asistencia operativa: www.panasonic.com/caribbean Limited Warranty (ONLY FOR CANADA) Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 Technics PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Stereo Headphones One (1) year This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Technics brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold "as is", and which product was delivered to you in new condition in the original packaging. IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are also excluded from coverage under this warranty. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES resulting from the use of this product or arising out of any breach of any express or implied warranty. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory. CONTACT INFORMATION For product information and operation assistance, please visit our Support page: www.panasonic.ca/english/support For defective product exchange within the warranty period, please contact the original dealer. Certificat de garantie limitée (Pour le Canada seulement) Panasonic Canada Inc. 5770, Ambler Drive, Mississauga (Ontario) L4W 2T3 PRODUIT Technics - GARANTIE LIMITÉE Panasonic Canada Inc. garantit que ce produit est exempt de défauts de matériaux et de main-d'œuvre dans un contexte d'utilisation normale pendant la période indiquée ciaprès à compter de la date d'achat original et, dans l'éventualité d'une défectuosité, accepte, à sa discrétion, de (a) réparer le produit avec des pièces neuves ou remises à neuf, (b) remplacer le produit par un produit neuf ou remis à neuf d'une valeur équivalente ou (c) rembourser le prix d'achat. La décision de réparer, remplacer ou rembourser appartient à Panasonic Canada Inc. Casque d'écoute stéréo Un (1) an La présente garantie n'est fournie qu'à l'acheteur original d'un des produits de marque Technics indiqués plus haut, ou à la personne l'ayant reçu en cadeau, vendu par un détaillant Panasonic agréé au Canada et utilisé au Canada. Le produit ne doit pas avoir été "vendu tel quel" et doit avoir été livré à l'état neuf dans son emballage d'origine. POUR ÊTRE ADMISSIBLE AUX SERVICES AU TITRE DE LA PRÉSENTE GARANTIE, LA PRÉSENTATION D'UN REÇU D'ACHAT OU DE TOUTE AUTRE PIÈCE JUSTIFICATIVE DE LA DATE D'ACHAT ORIGINAL, INDIQUANT LE MONTANT PAYÉ ET LE LIEU DE L'ACHAT, EST REQUISE. RESTRICTIONS ET EXCLUSIONS La présente garantie COUVRE SEULEMENT les défaillances attribuables à un défaut des matériaux ou à un vice de fabrication et NE COUVRE PAS l'usure normale ni les dommages esthétiques. La présente garantie NE COUVRE PAS NON PLUS les dommages subis pendant le transport, les défaillances causées par des produits non fournis par Panasonic Canada Inc., ni celles résultant d'un accident, d'un usage abusif ou impropre, de négligence, d'une manutention inadéquate, d'une mauvaise application, d'une altération, d'une installation ou de réglages impropres, d'un mauvais réglage des contrôles de l'utilisateur, d'un mauvais entretien, d'une surtension temporaire, de la foudre, d'une modification, de la pénétration de sable, de liquides ou d'humidité, d'une utilisation commerciale (dans un hôtel, un bureau, un restaurant ou tout autre usage par affaires ou en location), d'une réparation effectuée par une entité autre qu'un centre de service Panasonic agréé ou encore d'une catastrophe naturelle. Les piles sèches sont également exclues de la présente garantie. CETTE GARANTIE LIMITÉE ET EXPRESSE REMPLACE TOUTE AUTRE GARANTIE, EXPRESSE OU IMPLICITE, INCLUANT LES GARANTIES IMPLICITES DU CARACTÈRE ADÉQUAT POUR LA COMMERCIALISATION ET UN USAGE PARTICULIER. PANASONIC CANADA INC. N'AURA D'OBLIGATION EN AUCUNE CIRCONSTANCE POUR TOUT DOMMAGE DIRECT, INDIRECT OU CONSÉCUTIF RÉSULTANT DE L'UTILISATION DE CE PRODUIT OU DÉCOULANT DE TOUTE DÉROGATION À UNE GARANTIE EXPRESSE OU IMPLICITE. (À titre d'exemples, cette garantie exclut les dommages relatifs à une perte de temps, le transport jusqu'à et depuis un centre de service agréé, la perte ou la détérioration de supports ou d'images, de données ou de tout autre contenu en mémoire ou enregistré. Cette liste n'est pas exhaustive et n'est fournie qu'à des fins explicatives.) Certaines juridictions ne reconnaissent pas les exclusions ou limitations de dommages indirects ou consécutifs, ou les exclusions de garanties implicites. Dans de tels cas, les limitations stipulées ci-dessus peuvent ne pas être applicables. La présente garantie vous confère des droits précis; vous pourriez aussi avoir d'autres droits pouvant varier selon votre province ou territoire de résidence. DEMANDE DE RENSEIGNEMENTS Pour tout renseignement sur les produits et de l'assistance technique, veuillez visiter notre page Soutien : www.panasonic.ca/french/support Pour le remplacement d'un produit défectueux couvert par la garantie, veuillez communiquer avec le revendeur d'origine.