Panasonic EW1000W EW1000W Owner's Manual (English) - Page 11

Troubleshooting

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TROUBLESHOOTING Problem Possible cause Remedy The toothbrush does not operate even when the power is turned on. You did not push the on/off button long enough. Not a malfunction. Press the on/off button for at least 1 second. After turning on the This is normal power, the toothbrush operation of the vibration speed gentle-start function. increases gradually. (See page 7.) Not a malfunction. Continue using. After 2 minutes of use The timer is remind- Not a malfunction. Continue the toothbrush stops ing you that you have using. temporarily and starts been brushing for 2 again. minutes. (See page 7.) The toothbrush operates only for a short period of time even immediately after being charged The main unit was not positioned straight up in the charger and was unable to charge. (See page 6.) Stand the main unit up straight so that the bottom touches the charging base. The battery has Take the unit to an reached the end of its authorized service center to life cycle (about 3 have the battery replaced. years). (Do not attempt to replace the battery yourself since you may damage the unit's waterproofing or internal mechanisms.) The toothbrush doesn't operate. You have just pur- Charge the main unit for at chased the product or least 15 hours. (See page have not used it for 6.) more than 3 months. 11

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TROUBLESHOOTING
Problem
Possible
cause
Remedy
The
toothbrush
does
not
operate
even
when
the
power
is
turned
on.
You
did
not
push
the
on/off
button
long
enough.
Not
a
malfunction.
Press
the
on/off
button
for
at
least
1
second.
After
turning
on
the
power,
the
toothbrush
vibration
speed
increases
gradually.
This
is
normal
operation
of
the
gentle
-start
function.
(See
page
7.)
Not
a
malfunction.
Continue
using.
After
2
minutes
of
use
the
toothbrush
stops
temporarily
and
starts
again.
The
timer
is
remind-
ing
you
that
you
have
been
brushing
for
2
minutes.
(See
page
7.)
Not
a
malfunction.
Continue
using.
The
toothbrush
operates
only
for
a
short
period
of
time
even
immediately
after
being
charged
The
main
unit
was
not
positioned
straight
up
in
the
charger
and
was
unable
to
charge.
(See
page
6.)
Stand
the
main
unit
up
straight
so
that
the
bottom
touches
the
charging
base.
The
battery
has
reached
the
end
of
its
life
cycle
(about
3
years).
Take
the
unit
to
an
authorized
service
center
to
have
the
battery
replaced.
(Do
not
attempt
to
replace
the
battery
yourself
since
you
may
damage
the
unit's
waterproofing
or
internal
mechanisms.)
The
toothbrush
doesn't
operate.
You
have
just
pur-
chased
the
product
or
have
not
used
it
for
more
than
3
months.
Charge
the
main
unit
for
at
least
15
hours.
(See
page
6.)
11