Panasonic KX-TG9541B KX-TG9541B Owner's Manual (English) - Page 67
Problem, Cause/solution, Caller ID/Talking Caller ID, For assistance, please visit
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Useful Information Problem Cause/solution The handset or base unit does not ring. R The ringer volume for landline is turned off. Adjust the ringer volume (page 40). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 39). R When one handset is selected to ring for cellular calls, other units do not ring. To change the selection, see page 20. R Silent mode is turned on. Turn it off (page 44). I cannot make local calls with the handset or base unit using a cellular line. R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 20). I cannot make or answer cellular calls with the handset or base unit. R Depending on the cellular phone's compatibility, you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit. R Make sure that the CELL indicator lights up and the cellular phone is connected to the base unit (page 20). R If someone is talking on a cellular call or using the headset, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time. R The cellular phone is being used separately from your system. I can make and answer cellular calls but cannot hear a sound. R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone. R Disconnect and reconnect the base unit AC adaptor and try again. I cannot switch cellular calls from R Your cellular phone may not support this feature. Refer to the the unit to the cellular phone. operating instructions of your cellular phone. I cannot make a call using the landline. R The dialing mode may be set incorrectly. Change the setting (page 16). I cannot make long distance calls. R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service for landline calls may not be available in some areas. Contact your service provider/telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed or announced late. R Depending on your service provider/telephone company, the unit may display or announce the caller's information at the 2nd ring or later. R Move closer to the base unit. For assistance, please visit http://www.panasonic.com/help 67 TG954x(en)_0628_ver031.pdf 67 2013/06/28 12:35:33