Panasonic KX-TGC21 KX-TGC212S Owner's Manual - Page 37
Troubleshooting
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Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. I cannot hear a dial tone. Cause/solution R Place the handset on the base unit or charger to turn on the handset. R Make sure the batteries are installed correctly (page 9). R Fully charge the batteries (page 10). R Check the connections (page 9). R Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 26). R The base unit's AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. Menu list Problem The display is in a language I cannot read. I cannot register a handset to a base unit. Cause/solution R Change the display language (page 12). R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 26). Battery recharge Problem The handset beeps and/or flashes. Cause/solution R Battery charge is low. Fully charge the batteries (page 10). For assistance, please visit http://www.panasonic.com/help 37