Panasonic KXPX10M KXPX10M User Guide - Page 94

Troubleshooting

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Troubleshooting Follow the procedures described below. If you are not able to solve the problem, contact your dealer. Power source Problem The power is not on. Cause and Remedy • Are the power cord and AC adaptor connected correctly? Ÿ Connect the power cord and AC adaptor correctly. Page 15 Printing (with TV, digital camera or computer) Problem Cause and Remedy Page The ink cassette • When attaching the ink cassette, if it does not catch in - cannot be inserted. place when inserted, manually rotate the ink sheet reel slightly as described below and try again. Ink sheet Make sure that the side of the ink cassette with an arrow symbol is facing upward. Rotate the reel on this side about 90 degrees in the direction of the arrow and allow the ink sheet to slacken slightly. Rotate the reel on the other side in the direction of the arrow to take up the slack of the ink sheet. • Not able to print. • Have you inserted the ink cassette as far as it will go? • Blank paper comes Ÿ Insert the ink cassette all the way in. 22 out. • Does the ink sheet have slack? Ÿ Flatten out the ink sheet. 22 • Have you inserted the paper cassette as far as it will go? Ÿ Insert the paper cassette all the way in. 21 • Does the size of paper cassette and ink cassette match? Ÿ Make sure that the paper cassette and ink cassette 18 sizes match. • Have you been printing continuously or printing when the room temperature is high? Ÿ Printing operations may temporarily halt in order 10 to keep the internal temperature of the printer from 93 rising. The PRINT lamp will change to lit status at this time. This is not a malfunction. Please wait until the internal temperature of the printer goes down. • Has the ink in the ink cassette run out? Ÿ Replace the ink cassette. 22 94

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94
Follow the procedures described below. If you are not able to solve the problem, contact your
dealer.
Power source
Problem
Cause and Remedy
Page
The power is not on.
• Are the power cord and AC adaptor connected
correctly?
Connect the power cord and AC adaptor correctly.
15
Printing (with TV, digital camera or computer)
Problem
Cause and Remedy
Page
The ink cassette
cannot be inserted.
• When attaching the ink cassette, if it does not catch in
place when inserted, manually rotate the ink sheet reel
slightly as described below and try again.
Make sure that the side of
the ink cassette with an arrow
symbol is facing upward.
Rotate the reel on this side
about 90 degrees in the
direction of the arrow and
allow the ink sheet to slacken
slightly.
Ink sheet
Rotate the reel on the other side in the direction
of the arrow to take up the slack of the ink sheet.
—
• Not able to print.
• Blank paper comes
out.
• Have you inserted the ink cassette as far as it will go?
Insert the ink cassette all the way in.
• Does the ink sheet have slack?
Flatten out the ink sheet.
• Have you inserted the paper cassette as far as it will go?
Insert the paper cassette all the way in.
• Does the size of paper cassette and ink cassette match?
Make sure that the paper cassette and ink cassette
sizes match.
• Have you been printing continuously or printing when
the room temperature is high?
Printing operations may temporarily halt in order
to keep the internal temperature of the printer from
rising. The PRINT lamp will change to lit status at this
time. This is not a malfunction. Please wait until the
internal temperature of the printer goes down.
• Has the ink in the ink cassette run out?
Replace the ink cassette.
22
22
21
18
10
93
22
Troubleshooting