Panasonic KXTG5664 KXTG5664 User Guide - Page 49

TROUBLESHOOTING, General use, Programmable settings, Battery recharge, Problem, Cause/solution

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Page 49 highlights

Useful Information Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Cause/solution L Make sure the battery is installed correctly and fully charged (page 11, 12). L Check the connections (page 10). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 44). L Confirm the telephone line cord is properly connected (page 10). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. Problem I cannot program items. While programming, the handset starts to ring. Battery recharge Cause/solution L While another user is listening to messages or the answering system is answering a call, you cannot program items. Try again later. L A call is being received. Answer the call and start again after hanging up. Problem I charged the battery fully, but 7 continues to flash, or 8 is displayed. The handset display is blank. Cause/solution L Clean the charge contacts and charge again (page 12). L The battery may need to be replaced with a new one (page 11). L Confirm that the battery is properly installed. L Fully charge the battery (page 12). For assistance, please visit http://www.panasonic.com/phonehelp 49

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Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
49
Troubleshooting
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully
charged (page 11, 12).
L
Check the connections (page 10).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 44).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected
(page 10).
L
Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Problem
Cause/solution
I cannot program items.
L
While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
Problem
Cause/solution
I charged the battery fully,
but
7
continues to
flash, or
8
is
displayed.
L
Clean the charge contacts and charge again (page 12).
L
The battery may need to be replaced with a new one
(page 11).
The handset display is
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 12).