Panasonic KXTG6431 Expand Digital Ans Sys - Multi Language - Page 45
Troubleshooting
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Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The unit does not work. I cannot hear a dial tone. The indicator on the handset flashes slowly. Cause/solution L Make sure the batteries are installed correctly (page 9). L Fully charge the batteries (page 9). L Check the connections (page 9). L Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 27). L The base unit's AC adaptor or telephone line cord is not connected. Check the connections. L If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. L New messages have been recorded. Listen to the new messages (page 33). L New voice mail messages have been recorded. Listen to the new voice mail messages (page 38). Programmable settings Problem I have changed the display language to a language I cannot read. While programming, the handset starts to ring. Cause/solution L Change the display language (page 13). L A call is being received. Answer the call and start again after hanging up. For assistance, please visit http://www.panasonic.com/help 45