Panasonic KXTG9371 Expandable Cordless Phone/ans Sys - Page 50

Useful Information Problem I cannot dial the phone number edited in the caller list. Time on the unit is shifted. The 2nd caller's information is not displayed during an outside call. *1 KX-TG9371/KX-TG9372 Cause/solution L The phone number you dialed might have been edited incorrectly (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 32). L Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to off (page 25). L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system (KX-TG9371/KX-TG9372) Problem The unit does not record new messages. I cannot operate the answering system. Cause/solution L The answering system is turned off. Turn it on (page 34). L The message memory is full. Erase unnecessary messages (page 35). L The recording time is set to "Greeting only". Change the setting (page 39). L If you subscribe to the voice mail service, messages are recorded by your service provider/telephone company not your telephone. Change the unit's number of rings setting or contact your service provider/telephone company (page 38). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. 50 For assistance, please visit http://www.panasonic.com/help