Panasonic KXTG9372 Expandable Cordless Phone/ans Sys - Page 49

Useful Information Problem I cannot make long distance calls. *1 KX-TG9371/KX-TG9372 Cause/solution L Make sure that you have long distance service. Caller ID/Talking Caller ID*1 Problem Caller information is not displayed. Caller information is displayed or announced*1 late. Caller information is not announced.*1 The caller list/incoming phone numbers are not edited automatically. Cause/solution L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The name display service may not be available in some areas. Contact your service provider/telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L Depending on your service provider/telephone company, the unit may display or announce*1 the caller's information at 2nd ring or later. L Move closer to the base unit. L The handset or base unit's ringer volume is turned off. Adjust it (page 18, 24). L The Talking Caller ID feature is turned off. Turn it on (page 25). L The number of rings for the answering system is set to "2" or "Toll saver". Select a different setting (page 38). L If the base unit and another handset are having an intercom call, your handset does not announce caller information. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 24). L You need to call back the edited number to activate Caller ID number auto edit. For assistance, please visit http://www.panasonic.com/help 49