Panasonic KXTGA242B KXTG2431 User Guide - Page 59

Answering system

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Useful Information Problem The display exits the caller list while searching. Cause & solution L The handset automatically exits after 1 minute of inactivity. Answering system Problem I cannot listen to messages from a remote location. The other party complains that they cannot leave a voice message. "E" flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. I cannot operate the answering system. During message playback, the unit rings and cancels playback. The message indicator on the handset flashes slowly. When you play back messages or turn on the answering system, the base unit and handset announce the day and time incorrectly. Cause & solution L A touch tone phone is required for remote operation. L Press the remote code correctly and press each key firmly (page 47). L The answering system is off. Turn it on (page 48). L The recording time is set to "Greeting only". Select "1min", "2min", or "3min" (page 49). L The memory is full. Erase unnecessary messages (page 44). L Message memory is full. Erase unnecessary messages (page 44). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later. L A call is being received. Answer the call and start again from the beginning after hanging up. L New messages have been recorded. Listen to the new messages (page 44) or turn the message alert off (page 50). L Set the date and time again (page 16). For assistance, please call 1-800-211-PANA (7262). 59

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Useful Information
For assistance, please call 1-800-211-PANA (7262).
59
Answering system
The display exits the
caller list while searching.
L
The handset automatically exits after 1 minute of
inactivity.
Problem
Cause & solution
I cannot listen to
messages from a remote
location.
L
A touch tone phone is required for remote operation.
L
Press the remote code correctly and press each key
firmly (page 47).
L
The answering system is off. Turn it on (page 48).
The other party
complains that they
cannot leave a voice
message.
L
The recording time is set to “
Greeting only
”. Select
“
1min
”, “
2min
”, or “
3min
” (page 49).
L
The memory is full. Erase unnecessary messages
(page 44).
“
E
” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
L
Message memory is full. Erase unnecessary messages
(page 44).
I cannot operate the
answering system.
L
Someone is operating the answering system.
L
If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
During message
playback, the unit rings
and cancels playback.
L
A call is being received. Answer the call and start again
from the beginning after hanging up.
The message indicator
on the handset flashes
slowly.
L
New messages have been recorded. Listen to the new
messages (page 44) or turn the message alert off (page
50).
When you play back
messages or turn on the
answering system, the
base unit and handset
announce the day and
time incorrectly.
L
Set the date and time again (page 16).
Problem
Cause & solution