Panasonic MC-UG323 Operating Instructions (Multi Language) - MCUG323 - Page 50

Before Requesting Service, Problem, Possible Cause, Possible Solution - reviews

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BEFORE REQUESTING SERVICE WARNING Electrical Shock or Personal Injury Hazard Disconnect the electrical supply before servicing or cleaning the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting. Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than those described in these Operating Instructions, should be performed by an authorized service representative. PROBLEM Vacuum cleaner will not run. POSSIBLE CAUSE 1. Unplugged at wall outlet. 2. ON-OFF switch not turned on. 3. Thermal protector tripped. 4. Tripped circuit breaker/blown fuse at household service panel. 5. Defective wall outlet. POSSIBLE SOLUTION 1. Plug in firmly. 2. Push on/off switch to on. 3. Allow to cool 50 minutes and thermal protector will reset itself. 4. Reset circuit breaker or replace fuse. 5. Check with a good appliance or lamp. Have outlet properly serviced. Poor job of dirt pickup. 1. Dust cover improperly installed. 2. Clogged hose or nozzle. 3. Hose not inserted fully. 4. Full or clogged dust bag. 5. Dirty filters. 6. Broken belt. 7. Belt not installed on motor shaft. 8. Worn agitator. 9. Hole in hose. 1. Properly install dust cover. 2. Clean hose or nozzle area. 3. Insert hose. 4. Replace dust bag. 5. Clean or replace secondary filter and/or replace exhaust filter. 6. Replace belt. 7. Install belt on motor shaft. 8. Replace agitator. 9. Replace hose. Dust escapes the dust bag. 1. Bag improperly installed. 2. Bag torn. 1. Properly install bag. 2. Replace bag. Agitator does not turn. 1. Carpet/Bare floor selector in BARE FLOOR position. 2. Broken belt. 3. Tripped overload protector in nozzle. 4. Handle in full upright position. 1. Select CARPET position. 2. Replace belt. 3. Remove any items that may be caught or jammed, then reset. If vacuum cleaner starts and stops again, clean agitator and end caps, then reset. 4. Move handle from upright position. Airflow restricted with attachment use -or- sound changes. 1. Tool use restricts air flow. 2. New carpet fuzz clogged air path. 1. Check tools for fuzz, lint, pet hair or other debris. 2. See REMOVING CLOGS section and clean hose. - 50 -

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- 50 -
BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance problems.
Any service needed, other than those described in these Operating Instructions,
should be performed by an authorized service representative.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum cleaner
1.
Unplugged at wall outlet.
1.
Plug in firmly.
will not run.
2.
ON-OFF switch not turned on.
2.
Push on/off switch to on.
3.
Thermal protector tripped.
3.
Allow to cool 50 minutes and
thermal protector will reset itself.
4.
Tripped circuit breaker/blown
4.
Reset circuit breaker or replace
fuse at household service panel.
fuse.
5.
Defective wall outlet.
5.
Check with a good appliance or
lamp. Have outlet properly
serviced.
Poor job of dirt
1.
Dust cover improperly installed.
1.
Properly install dust cover.
pickup.
2.
Clogged hose or nozzle.
2.
Clean hose or nozzle area.
3.
Hose not inserted fully.
3.
Insert hose.
4.
Full or clogged dust bag.
4.
Replace dust bag.
5.
Dirty filters.
5.
Clean or replace secondary filter
and/or replace exhaust filter.
6.
Broken belt.
6.
Replace belt.
7.
Belt not installed on motor shaft.
7.
Install belt on motor shaft.
8.
Worn agitator.
8.
Replace agitator.
9.
Hole in hose.
9.
Replace hose.
Dust escapes
1.
Bag improperly installed.
1.
Properly install bag.
the dust bag.
2.
Bag torn.
2.
Replace bag.
Agitator does not
1.
Carpet/Bare floor selector in
1.
Select
CARPET
position.
turn.
BARE FLOOR
position.
2.
Broken belt.
2.
Replace belt.
3.
Tripped overload protector in
3.
Remove any items that may be
nozzle.
caught or jammed, then reset.
If
vacuum cleaner starts and stops
again, clean agitator and end
caps, then reset.
4.
Handle in full upright position.
4.
Move handle from upright
position.
Airflow restricted
1.
Tool use restricts air flow.
1.
Check tools for fuzz, lint, pet
with attachment
hair or other debris.
use –or– sound
2.
New carpet fuzz clogged air path.
2.
See
REMOVING CLOGS
changes.
section and clean hose.
WARNING
Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the vacuum cleaner.
Failure to do so could result in electrical shock or personal injury from vacuum
cleaner suddenly starting.