Panasonic MP010W D. A. Player - Page 7
PRODUCT SERVICE, ■ Product information - phones
UPC - 037988254088
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Introduction Product service 1. Damage requiring service The unit should be serviced by qualified service personnel if: (a) Objects or liquids have gotten into the unit; or (b) The unit has been exposed to rain; or (c) The unit does not operate normally or exhibits a marked change in performance; or (d) The unit has been dropped or the cabinet damaged. 2. Servicing Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel. 3. Replacement parts When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. ■ Product information For product information or assistance with product operation: Refer to "Customer Services Directory" on page 8. For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company - Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 In Puerto Rico contact Panasonic Puerto Rico, Inc. Tel.(787) 750-4300 Fax.(787) 768-2910 When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Also, the purchaser will be responsible for shipping the unit to the above address. 7 RQTT0855