Panasonic NC-EG3000 Operating Instructions - Page 16

Troubleshooting Troubleshooting Before calling a service supplier, please check the following possible causes. If... White or glittering flakes floating in the hot water. Rough milky white substancess are adhered to inner container. Possible cause ● The cause of this is "scale". (see P.14) It is not flakes of fluororesin. *Water with a large content of minerals in it such as mineral water or ionized water, is more likely to cause a scale or white layer in the hot water. How to fix ● Clean the inner container with a wet soft sponge. (See P.14) ● If the "scale" still remained, clean with citric acid. (See P.15) Boiling sounds become louder. Hot water has odors of chlorine. Hot water has an unpleasant odor. Hot water comes out by itself. Hot water does not flow out smoothly. The indicator lights flash alternately. ● When "scale" adhered, boiling sounds become louder. ● Odors of chlorine remain depending on the amount of chlorine in tap water. ● Press key to reduce the chlorine. (See P.10) ● When the unit is new, resin used in manufacture may give off a mild odor. This will disappear with use. ● If the unit is placed on surfaces such as a vinyl sheet, the odor may be carried over into the water. ● Water has been added above maximum water level. ● Lower the water level. ● The mesh filter may be clogged with "scale". (See P.14) ● When scale is accumulated in the inner container and remaining hot water is low, hot water does not flow out smoothly. ● Immediately after boiling, hot water may not flow out smoothly. ● Clean the filter with a brush. ● If the "scale" cannot be removed, replace the filter (See P.17) ● Overheating protection has been activated (See P.9) ● Add water and press key. ● The indicator lights may flash alternately by adding boiling water or the way the water is ● Press key. supplied. ● When the inner container is cleaned with citric acid, citric acid have built up on the bottom. ● Disconnect the plug, and stir the citric well to dispose. Hot water does not dispense. ● The automatic lock has been engaged. ● Press key. ● If the problem is not fixed after checking the above possible causes, or if you think something is strange, disconnect the body plug from the unit. Wait at least 10 seconds and then re-connect the plug. ● The semi-transparent inner part inside the lid may become yellowish. This does not affect operation of the unit. ● The rattling noise in the lid is made by small ball-shaped components which prevent water from flooding out if the unit topples over. ● If the room temperature is very high, the outside of the main unit may reach about 55°C. The unit does not turn on electricity. ● You poured in water directly from a tap. ● You put the unit on the sink. ● You turn the unit upside down with its bottom wet. ● It is broken if the electric components are taken in water. Contact the stores where you purchased for repair. ● You washed the unit in water. "Reboil" and "80" indicator lights flash alternately. ● This is malfunction of the sensor. ● Contact the stores where you purchased. 16