Panasonic PT56TWD63G PT47WXD63 User Guide - Page 34

Troubleshooting Chart

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ENGLISH TROUBLESHOOTING CHART Troubleshooting Chart Before calling for assistance, determine the symptoms and follow suggested solutions. AUDIO VIDEO Solutions Noisy Audio Normal Audio Noisy Audio No Audio Noisy Audio No Audio Audio Break up Snowy Video Multiple Image / Color shift in picture Interference Normal Video No Video with Snow ? No Video / No PIP Digitalization of image Image freeze up Adjust Antenna Location and Connection. Adjust Antenna Location and Connection. Check Antenna Lead-in Wire. Adjust Convergence (refer to pages 26 and 27). Move television from Electrical Appliances, Lights, Vehicles and Medical Equipment. Increase Volume. Check Mute. Check television SPEAKERS on/off. (refer to pages 20 and 21) Change Channel. Set TV or Cable Mode Properly. Check Antenna Cables. Check Power Cord is Plugged into Active Outlet. Adjust Brightness and Audio Controls. Change Channel. Check Cable Connections. Program the Remote Control Again. Check Second Video Source Operation. Poor ATSC signal strength. Re-orient the ATSC antenna. Re-orient the ATSC antenna. Check signal meter (refer to page 25). If the signal is weak, add a signal booster to boost the signal strength. Normal Audio This is a normal condition to prevent image burn-in. This feature can be Picture shifts slightly (horizontally) turned off. However, turning off this feature may result in image retention on when turned on, changing channels or screen. (refer pg. 26) within a duration of two (2) hours of viewing. Normal Audio No Color Adjust Color Settings. Change Channel. 32 z

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32
T
ROUBLESHOOTING
C
HART
ENGLISH
Troubleshooting Chart
Before calling for assistance, determine the symptoms and follow suggested solutions.
A
UDIO
V
IDEO
Solutions
Noisy Audio
Snowy Video
Adjust Antenna Location and Connection.
Normal Audio
Multiple Image /
Color shift in picture
Adjust Antenna Location and Connection.
Check Antenna Lead-in Wire.
Adjust Convergence (refer to pages 26 and 27).
Noisy Audio
Interference
Move television from Electrical Appliances, Lights,
Vehicles and Medical Equipment.
No Audio
Normal Video
Increase Volume.
Check Mute.
Check television SPEAKERS on/off. (refer to pages 20 and 21)
Change Channel.
Noisy Audio
No Video with Snow
Set TV or Cable Mode Properly.
Check Antenna Cables.
No Audio
No Video / No PIP
Check Power Cord is Plugged into Active Outlet.
Adjust Brightness and Audio Controls.
Change Channel.
Check Cable Connections.
Program the Remote Control Again.
Check Second Video Source Operation.
Poor ATSC signal strength. Re-orient the ATSC antenna.
Audio Break up
Digitalization of image
Image freeze up
Re-orient the ATSC antenna.
Check signal meter (refer to page 25). If the signal is weak, add a signal
booster to boost the signal strength.
Normal Audio
Picture shifts slightly (horizontally)
when turned on, changing channels or
within a duration of two (2) hours of
viewing.
This is a normal condition to prevent image burn-in. This feature can be
turned off. However, turning off this feature may result in image retention on
screen. (refer pg. 26)
Normal Audio
No Color
Adjust Color Settings.
Change Channel.
?