Panasonic PTD995U PTD995U User Guide - Page 54

Troubleshooting

Page 54 highlights

Troubleshooting Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the problem, unplug the projector and consult a Panasonic-authorized dealer or service center. Symptom Probable cause Corrective action Page Power is not supplied. Is the power cord disconnected? Insert the power cord (plug) firmly. 26 Is the main power switch turned on? Turn on the MAIN POWER switch. 28 Is the lamp-replacement opening cover closed correctly? Turn off the MAIN POWER switch, close the lamp-replacement opening cover, and turn on the main power switch again. 28, 50 Is the air filter closed correctly? Turn off the MAIN POWER switch, fit the air filter correctly, and turn on the main power switch again. 28, 53 Has the lamp life expired? (Has the lamp use time reached 1000 hours?) Turn off the MAIN POWER switch, replace with a new light-source lamp, and turn on the MAIN POWER switch. Reset the lamp use time after replacing with a new lamp. 28, 50, 52 Light is not emitted, or light level is low. Is the lens cap removed? Is the lamp life near its end? Remove the lens cap. 26 Check the lamp use time on the menu, and if the lamp life is near its end, arrange for a replacement lamp, or 45 replace a little earlier. With power on, operation starts but stops in a few minutes. Is the air intake or exhaust area blocked? Turn off the MAIN POWER switch, remove any blocking objects. and turn on the MAIN POWER switch again. 8, 10 17, 28 Video image does not Is the correct input selected? appear, or audio Select the correct inputs with the VIDEO and COMPUTER buttons. 29 sound does not occur. Are connected devices connected correctly? Connect connected devices correctly. 21 Are signals being supplied from the connected devices? Set connected devices correctly. Are input signals (scanning frequency, Check if the signal is correct as input etc.) appropriate? (scanning frequency, etc.). 21 Input the appropriate signal. Is the source setting correctly selected? Set the source setting to AUTO or to Is a wrong source (forced mode) the correct dedicated source (forced selected? mode). 48, 49 Is brightness adjusted correctly? Adjust brightness on the menu. 41 Is volume set at minimum? Adjust volume with the remote control's VOL. (+/-) buttons. 30 Are video and audio turned off by pressing the remote control's AV MUTING button? Press the remote control's AV MUTING button to turn video and audio on. 31 Video image dims. Is focus adjusted correctly? Adjust focus with the remote control's FOCUS (+/-) buttons. 30, 33 Is distance too short or too long? Set the projector at the correct distance. 18, 19 Are TRACKING and PHASE adjusted correctly? Adjust TRACKING and PHASE on the menu. 33, 39 Color is poor or unstable. Is picture quality (color density, etc.) adjusted correctly? Adjust picture quality on the menu. 41 Is the correct broadcast system (color Set the broadcast system (color 37 system) selected? system) to AUTO. Are signals (scanning frequency, etc.) to Check if the signal is appropriate connected devices appropriate? (scanning frequency, etc.), and input 21 the appropriate signal. Is the source setting correctly selected? Set the source setting to AUTO. If the Is a wrong source (forced mode) selected? problem still persists, set it to the correct dedicated source (forced 48 mode). 54

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Troubleshooting
Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the
problem, unplug the projector and consult a Panasonic-authorized dealer or service center.
Symptom
Probable cause
Power is not supplied.
Is the power cord disconnected?
Is the main power switch turned on?
Is the lamp-replacement opening cover
closed correctly?
Is the air filter closed correctly?
Has the lamp life expired? (Has the
lamp use time reached 1000 hours?)
Light is not emitted,
or light level is low.
Is the lens cap removed?
Is the lamp life near its end?
With power on,
Is the air intake or exhaust area
operation starts but
blocked?
stops in a few minutes.
Video image does not
Is the correct input selected?
appear, or audio
sound does not occur.
Are connected devices connected
correctly?
Are signals being supplied from the
connected devices?
Are input signals (scanning frequency,
etc.) appropriate?
Is the source setting correctly selected?
Is a wrong source (forced mode)
selected?
Is brightness adjusted correctly?
Is volume set at minimum?
Are video and audio turned off by
pressing the remote control’s AV
MUTING button?
Video image dims.
Is focus adjusted correctly?
Is distance too short or too long?
Color is poor or
unstable.
Are TRACKING and PHASE adjusted
correctly?
Is picture quality (color density, etc.)
adjusted correctly?
Is the correct broadcast system (color
system) selected?
Are signals (scanning frequency, etc.) to
connected devices appropriate?
Is the source setting correctly selected?
Is a wrong source (forced mode)
selected?
Corrective action
Insert the power cord (plug) firmly.
Turn on the MAIN POWER switch.
Page
26
28
Turn off the MAIN POWER switch,
close the lamp-replacement opening
cover, and turn on the main power
switch again.
28, 50
Turn off the MAIN POWER switch, fit
the air filter correctly, and turn on the
main power switch again.
Turn off the MAIN POWER switch,
replace with a new light-source lamp,
and turn on the MAIN POWER switch.
Reset the lamp use time after replacing
with a new lamp.
28, 53
28, 50, 52
Remove the lens cap.
Check the lamp use time on the menu,
and if the lamp life is near its end,
arrange for a replacement lamp, or
replace a little earlier.
Turn off the MAIN POWER switch,
26
45
remove any blocking objects. and turn
8, 10 17, 28
on the MAIN POWER switch again.
Select the correct inputs with the
VIDEO and COMPUTER buttons.
Connect connected devices correctly.
Set connected devices correctly.
Check if the signal is correct as input
(scanning frequency, etc.).
Input the appropriate signal.
Set the source setting to AUTO or to
the correct dedicated source (forced
mode).
Adjust brightness on the menu.
Adjust volume with the remote control’s
VOL. (+/-) buttons.
Press the remote control’s AV MUTING
button to turn video and audio on.
Adjust focus with the remote control’s
FOCUS (+/-) buttons.
Set the projector at the correct
distance.
Adjust TRACKING and PHASE on the
menu.
Adjust picture quality on the menu.
Set the broadcast system (color
system) to AUTO.
Check if the signal is appropriate
(scanning frequency, etc.), and input
the appropriate signal.
Set the source setting to AUTO. If the
problem still persists, set it to the
correct dedicated source (forced
mode).
29
21
21
48, 49
41
30
31
30, 33
18, 19
33, 39
41
37
21
48
54