Panasonic RPWF930 RPWF930 User Guide - Page 16

ENGLISH ENGLISH Troubleshooting guide Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http:// www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support). In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you. Problem Probable cause(s) Suggested remedy Page No sound. Sound is distorted. Excessive noise. No sound, sound is distorted, or there is excessive noise. Is the unit that the transmitter is connected to on? Turn the unit on. 12 Are the unit and the transmitter Connect the unit correctly and connected? ensure the plugs are properly 8 inserted. Is the volume too low? If the transmitter is connected to the headphone jack, turn up the 12 volume of the connected unit. Turn up the volume on the headphones. 12 Is the input level of the audio signal too high? If the transmitter is connected to the headphone jack, turn down the 12 volume of the connected unit. Is there an obstruction between the transmitter and the headphones? Remove the obstruction, move the transmitter, or change position 8 yourself. ¡Are other radio waves obstructing the transmitter's waves? ¡Are the transmission frequency and the receiver's frequency tuned correctly? Change the transmission frequency with the transmitter's [CHANNEL] switch and then press [TUNING] on the headphones to 14 adjust the frequency automatically. Is the input level of the audio signal too low? If the transmitter is connected to the headphone jack, turn up the 12 volume of the connected unit. Is the OPR indicator dim or does it The batteries have run down. fail to light at all? Recharge them. If the indicator remains dim after recharging, the batteries have come to the end of 10 their serviceable life and need to be replaced at a local dealer. Product service 16 RQT7572 1. Damage requiring service-The unit should be serviced by qualified service personnel if: (a) The AC power supply cord or AC adaptor has been damaged; or (b) Objects or liquids have gotten into the unit; or (c) The unit has been exposed to rain; or (d) The unit does not operate normally or exhibits a marked change in performance; or (e) The unit has been dropped or the cabinet damaged. 2. Servicing-Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized servicing personnel. 3. Replacement parts-When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 4. Safety check-After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition. Product information For product information or assistance with product operation: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website http:// www.panasonic.com/contactinfo, or the website (http://www.panasonic.com/support). In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.