Panasonic SC-EN38 Cd Stereo System - Page 10

Troubleshooting guide Before requesting service, make the following checks. If you are in doubt about any of the check points, or if the solutions indicated in the chart do not solve the problem, refer to "Customer Services Directory" on page 11 if you reside in the U.S.A, or refer to "Product information" on page 9 if you reside in Canada. No play. • The disc isn't correctly set. • The disc is scratched or dirty. (Tracks skipped.) • There is moisture on the lens. Wait for about an hour and then try again. MP3 cannot be read. • You may not be able to play MP3 if you have copied a multi-session disc that has no data between sessions. • When creating a multi session disc, it is necessary to close the session. • The amount of data on the disc is too small. Set the amount of data to greater than approximately 5 MB. Sound is unfixed, reversed or comes from one speaker only. No sound or there is a lot of noise. Humming heard during play. • Check the speaker connections. (➡ page 4) • Noise may occur when playing MP3 if recording quality is poor. • Keep this unit away from mobile telephones if the interference is apparent. • Turn the volume up. • Switch the unit off, determine and correct the cause, then switch the unit on. Causes include shorting of the positive and negative speaker wires, straining of the speakers through excessive volume or power, and using the unit in a hot environment. • An AC power supply cord or fluorescent light is near the cords. Keep other appliances and cords away from this unit's cables. A beat sound or noise is heard • Switch the TV or other audio player off or separate it from the unit. while receiving a radio broadcast. • Switch off the portable audio player connected to "MUSIC PORT". A low hum or noise is heard during AM broadcasts. The picture on the television near the set disappears or stripes appear on the screen. Remote control doesn't work. Display • Keep the antenna away from other cables and cords. • Keep the AM antenna away from the unit. • The location and orientation of the antenna are incorrect. • The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit. • Check that the batteries are inserted correctly. (➡ page 3) • Replace the batteries if they are worn. --:-- PGM FULL NO PLAY ERROR F76 • You plugged the AC power supply cord in for the first time and there was a power failure recently. Set the time. (➡ page 8) • The number of programmed tracks is limited to 24. No further tracks can be programmed. • A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played. • Incorrect operation performed. Read the instructions and try again. • There is a power supply problem. Consult the dealer. iPod iPod does not turn on. No sound is coming from the speakers. Music is distorted or the sound level is too low. Cannot control the iPod from the CD Stereo System. iPod does not charge. Unable to use PC Sync. • Verify that the iPod battery is not depleted before connecting it to the unit. • Before inserting your iPod into the dock, turn off both the unit and iPod. Power on the unit and select the appropriate source. • Make sure PC is not connected to the main unit and activate PC Sync. • The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the dock connector. Reinsert it and turn it on again. • Make sure that iPod is actually playing something. • Adjust the volume. • Make sure the equalizer function of your iPod is turned off. • Make sure the iPod is inserted properly into the dock. • Check the iPod connection and make sure that iPod is selected as the source of music. (➡ page 7) • Check all connections. (➡ page 4) • Turn the unit on. • Check PC and iPod connections. (➡ page 7) RQTV0288 Maintenance ■ If the surfaces are dirty To clean this unit, wipe with a soft, dry cloth. • Never use alcohol, paint thinner or benzine to clean this unit. • Before using chemically treated cloth, read the instructions that came with the cloth carefully. 10 ■ Care of the CD lens • Clean the lens regularly to prevent malfunctions. Use a blower to remove dust and a cotton swab if it is extremely dirty. Recommended product: Lens cleaner kit (part no. SZZP1038C). • Do not use the lens cleaner of the CD type.