Paradigm Decor 1S DEcor Collection Manual - Page 9

PARADIGM DÉCOR WARRANTY AND RETURN POLICY Return Policy: • Custom orders begin production immediately after payment is received or credit is granted, and are built to your submitted specifications. • Measurements must be verified and submitted using the Paradigm Design Studio website - Paradigm is not responsible for inaccurate measurements submitted. • Custom orders cannot be cancelled, changed, returned or refunded at any time, unless the order contains a manufacturing and/or material defect as described by the warranty terms below. • Once payment is processed - Paradigm's 3-day guarantee to ship custom Décor products begins. Warranty: Décor Custom Collection speakers from Paradigm are warranted to be and remain free of manufacturing and/ or material defects for a period of five (5) years from the date of original purchase. Within the time period specified, repair, replacement or adjustment of parts for manufacturing and/or material defects will be free of charge to the original owner. Thermal or mechanical abuse/misuse is not covered under warranty. This warranty applies only to purchases made from authorized Paradigm dealers in Canada and the United States. For warranty terms, conditions and support elsewhere, please contact the authorized Paradigm distributor in the country where you made your purchase. Warranty outside Canada and the US is established and provided by our authorized distributors around the world. Limitations: • Warranty begins on date of original retail purchase from an Authorized Paradigm® Dealer only. It is not transferable; • Warranty applies to product in normal home use only. If product is subjected to any of the conditions outlined in the next section, warranty is void; • Warranty does not apply if the product is used in professional or commercial applications. Warranty is Void if: • The product has been abused (intentionally or accidentally); • The product has been used in conjunction with unsuitable or faulty equipment; • The product has been subjected to damaging signals, damaged in transport, mechanical damage or any abnormal conditions; • The product (including cabinet) has been tampered with or damaged by an unauthorized service facility; • The serial number has been removed or defaced. Owner Responsibilities: • Provide normal/reasonable operating care and maintenance; • Provide or pay for transportation charges for product to service facility; • Provide proof of purchase (your sales receipt given at time of purchase from your Authorized Paradigm® Reference Dealer must be retained for proof-of-purchase date). Should servicing be required, contact your nearest Authorized Paradigm® Dealer, Paradigm Electronics Inc. or Import Distributor (outside the U.S. and Canada) to arrange, bring in or ship prepaid, any defective unit. Paradigm Electronics Inc. reserves the right to improve the design of any product without assuming any obligation to modify any product previously manufactured. This warranty is in lieu of all other warranties expressed or implied, of merchantability, fitness for any particular purpose and may not be extended or enlarged by anyone. In no event shall Paradigm Electronics Inc., their agents or representatives be responsible for any incidental or consequential damages. Some jurisdictions do not allow limitation of incidental or consequential damages, so this exclusion may not apply to you. Retain this manual and your sales receipt for proof of warranty term and proof of purchase. 7