Philips 278E9QJAB User manual - Page 28

General FAQs

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8. Troubleshooting & FAQs 8.2 General FAQs Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: Recommended resolution for this monitor: 1920x1080@60Hz. • Unplug all cables, then connect your PC to the monitor that you used previously. • In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920x1080 pixels. • Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK. • Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920x1080@60Hz. • Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. • Turn on your monitor and then turn on your PC. Q2: What is the recommended refresh rate for LCD monitor? Ans.: Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance. Q3: What are the .inf and .icm files on the user manual? How do I install the drivers (.inf and .icm)? Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties". Q5: What if I get lost when I am making monitor adjustments via OSD? Ans.: Simply press the OK button, then select 'Reset' to recall all of the original factory settings. Q6: Is the LCD screen resistant to scratches? Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions. Q7: How should I clean the LCD surface? Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q8: Can I change the color setting of my monitor? Ans.: Yes, you can change your color setting through OSD control as the following procedures, • Press "OK" to show the OSD (On Screen Display) menu • Press "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below. 26

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8. Troubleshooting & FAQs
8.2 General FAQs
Q1:
When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.:
Recommended resolution for this
monitor: 1920x1080@60Hz.
•
Unplug all cables, then connect your
PC to the monitor that you used
previously.
•
In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920x1080 pixels.
•
Open 'Advanced Properties' and set
the Refresh Rate to 60Hz, then click
OK.
•
Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920x1080@60Hz.
•
Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
•
Turn on your monitor and then turn
on your PC.
Q2:
What is the recommended
refresh rate for LCD monitor?
Ans.:
Recommended refresh rate in
LCD monitors is 60Hz, In case of
any disturbance on screen, you
can set it up to 75Hz to see if
that removes the disturbance.
Q3:
What are the .inf and .icm files
on the user manual? How do I
install the drivers (.inf and .icm)?
Ans.:
These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
Q4:
How do I adjust the resolution?
Ans.:
Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Q5:
What if I get lost when I am
making monitor adjustments via
OSD?
Ans.:
Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
Q6:
Is the LCD screen resistant to
scratches?
Ans.:
In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side.
This may
affect your warranty conditions.
Q7:
How should I clean the LCD
surface?
Ans.:
For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8:
Can I change the color setting of
my monitor?
Ans.:
Yes, you can change your color
setting through OSD control as
the following procedures,
•
Press "OK" to show the OSD (On
Screen Display) menu
•
Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.