Philips 346B1C User manual - Page 32

8. Troubleshooting & FAQs "after-image" or "ghost image" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Image appears distorted. Text is fuzzy or blurred. • Set the PC's display resolution to the same mode as display's recommended screen native resolution. Green, red, blue, dark, and white dots appears on the screen • The remaining dots are normal characteristic of the liquid crystal used in today's technology, Please refer the pixel policy for more detail. * The "power on" light is too strong and is disturbing • You can adjust "power on" light using the power LED Setup in OSD main Controls. For further assistance, refer to the Service contact information listed in Important information manual and contact Philips customer service representative. * Functionality different according to display. 8.2 General FAQs Q1: When I install my display what should I do if the screen shows 'Cannot display this video mode'? Ans.: Recommended resolution for this display: 3440x1440 @ 60 Hz. • Unplug all cables, then connect your PC to the display that you used previously. • In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 3440x1440 pixels. • Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK. • Restart your computer and repeat step 2 and 3 to verify that your PC is set at 3440x1440 @ 60 Hz. • Shut down your computer, disconnect your old display and reconnect your Philips LCD display. • Turn on your display and then turn on your PC. Q2: What is the recommended refresh rate for LCD display? Ans.: Recommended refresh rate in LCD displays is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance. Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)? Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically. 30