Philips 436M6VBPAB User manual - Page 37
When I connect USB C-A cable
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7. Customer care and warranty Q13: How to unlock/lock my hot key? Ans.: Please press for 10 seconds to unlock/lock the hot key, by doing so, your Display pops out "Attention" to show the unlock/lock status as shown below illustrators. Q14: Why the fonts are indisctinct? Ans.: please follow the process on page 23 to improve it. Q15: When I project from my notebook through "USB type C" connector to this display, I cannot see anything on the display? Ans.: The USB C port of this display is capable of receiving and transferring power, data and video. Please ensure that your notebook/device USB type C connector supports Data transmission and supports DP ALT mode for video output. Please check if you have to enable the functions via your Notebook bios or other software combinations to enable the transmission/reception. Q16: Why is this monitor not charging my notebook from the USB type C port? Ans.: The USB C port of this display is capable of giving power output to charge notebooks/device. However, not all notebooks or devices are capable of being charged from USB type C port. Please check if your notebook/ device is capable of power charging function. You may have a USB type C port, but it may be limited to only data transmission function. If your notebook/device supports charging function through USB type C port, please make sure that this function is enabled from your system's bios or other software combination, if required. It is possible that the commercial policy of your notebook/device may require you to purchase their own brand specific power accessories. In that case, it may not recognize and block the Philips USB type C power charging function. This is not a fault of the Philips display. Please refer to the detailed operation manual of your notebook or device and contact them. Q17: When I connect USB C-A cable to boost my hub functionality, there's always pop up a message, how to off show this message? Ans.: This message is USB Billboard, however your hub functionality is still workable, in order to off show the message, please consult your source device vender. 35