Philips AS851/37 User Manual - Page 23

7 Troubleshooting Warning To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this device, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www. make sure that the device is nearby and the model number and serial number are available. No power Make sure that the AC power adaptor of the device is connected properly. Make sure that there is power at the AC outlet. No sound or poor sound Adjust the volume of the docking system. Adjust the volume of your phone. No response from the unit Disconnect and reconnect the AC power plug, then turn on the unit again. Cannot connect with the system. required for the system. The Bluetooth function of the device is not enabled. Refer to the user manual of the device for how to enable the function. The system is not in the pairing mode. The system is already connected with another Bluetooth-enabled device. Disconnect that device or all other connected devices and then try again. The paired device connects and disconnects constantly. The Bluetooth reception is poor. Move the device closer to the system or remove any obstacle between the device and the system. For some devices, the Bluetooth connection may be deactivated automatically as a power-saving feature. This does not indicate any malfunction of the system. About Bluetooth device Music playback is unavailable on the system even after successful Bluetooth connection. The device cannot be used with the system to play music. The audio quality is poor after connection with a Bluetooth-enabled device. The Bluetooth reception is poor. Move the device closer to the system or remove any obstacle between the device and the system. 22 EN