Philips BDL4230E User manual - Page 45

User Manual BDL4230E 7.2. TROUBLESHOOTING Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back of 2. Make sure the power switch is switched on. the monitor is not switched on. 3. Connect a signal connection to the monitor. 3. The selected input has no connection. 4. The monitor is in standby mode in VGA mode. Interference displayed on Caused by surrounding electrical Move the monitor to another location to see the monitor or audible appliances, cars/motorcycles or fluorescent is the interference is reduced. noise is heard lights. Color is abnormal The signal cable is not connected properly. Make sure that the signal cable is attached firmly to the back of the monitor. Picture is distorted with abnormal patterns 1. The signal cable is not connected properly. 2. The input signal is beyond the capabilities of the monitor. 1. Make sure that the signal cable is attached firmly. 2. Check the video signal source to see if it is beyond the range of the monitor. Please verify its specifications with this monitor's specification section. Display image doesn't fill up The zoom mode is not correctly set. the full size of the screen Use the ZOOM MODE or CUSTOM ZOOM function in the SCREEN menu to fine tune display geometry and time frequency parameter. Can hear sound, but no Improperly connected source signal cable. Make sure that both video inputs and sound picture inputs are correctly connected. Can see picture but no sound is heard 1. Improperly connected source signal cable. 2. Volume is turned all the way down. 3. MUTE is turned on. 4. No external speaker connected. 1. Make sure that both video inputs and sound inputs are correctly connected. 2. Use VOL UP/VOL DOWN button to hear sound. 3. Switch MUTE off by using the MUTE button. 4. Connect external speakers and adjust the volume to a suitable level. Some picture elements do not light up Some pixels of the display may not turn on. This monitor is manufactured using an extremely high level of precision technology: however, sometimes some pixels of the monitor may not display. This is not a malfunction. After-Images can still be A still picture is displayed for an over seen on the monitor after extended period of time the monitor is powered off. (Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode) Do not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the monitor. RETURN TO THE CONTENTS