Philips BDS4223V User manual - Page 56

Troubleshooting, Symptom, Possible Cause, Remedy - lighting

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User Manual BDS4223V 9.2 TROUBLESHOOTING Symptom Possible Cause Remedy No picture is displayed 1 The power cord is disconnected. 2 The main power switch on the back of the monitor is not switched on. 3 The selected input has no connection. 4 The monitor is in standby mode in RGB mode. 1 Plug in the power cord. 2 Make sure the power switch is switched on. 3 Connect a signal connection to the monitor. 4 Press any key on your keyboard. Interference displayed on the monitor or audible noise is heard Caused by surrounding electrical appliances, cars/ motorcycles or fluorescent lights. Move the monitor to another location to see if the interference is reduced. Color is abnormal The signal cable is not connected properly. Make sure that the signal cable is attached firmly to the back of the monitor. Picture is distorted with abnormal patterns 1 The signal cable is not connected properly. 2 The input signal is beyond the capabilities of the monitor. 1 Make sure that the signal cable is attached firmly. 2 Check the video signal source to see if it is beyond the range of the monitor. Please verify its specifications with this monitor's specification section Display image doesn't fill up the full size of the screen 1 If under RGB mode, the H-Size and V-Size is incorrectly set. 2 If under AV1, AV2, or Component with 480i input, the 4:3 WIDE mode is switched on. 1 Use H-Size and V-Size to adjust the size of the video. 2 Use the WIDE key to scroll through various full screen modes. Can hear sound, but no picture Improperly connected source signal cable. 1. Make sure that both video inputs and sound inputs are correctly connected. Can see picture but no sound 1 Improperly connected source signal cable. is heard 2 Volume is turned all the way down. 3 MUTE is turned on. 1 Make sure that both video inputs and sound inputs are correctly connected. 2 Use VOLUME +/- to hear sound. 3 Switch MUTE off by using the MUTE button. Some picture elements do not Some pixels of the plasma display may not turn on light up This monitor is manufactured using an extremely high level of precision technology; however, sometimes some pixels of the monitor may not display. This is not a malfuction. Please see the enclosed warranty card for more information. After-Images can still be seen on the monitor after the monitor is powered off. (Examples of still pictures include logos, video games, computer images, and images displayed in 4:3 normal mode) A still picture is displayed for an over extended period of time. Do not allow a still image to be displayed for an extended period of time as this can cause a permanent after-image to remain on the monitor. 54

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User Manual BDS4223V
54
9.2
TROUBLESHOOTING
Symptom
Possible Cause
Remedy
No picture is displayed
1
The power cord is disconnected.
2
The main power switch on the back of the
monitor is not switched on.
3
The selected input has no connection.
4
The monitor is in standby mode in RGB mode.
1
Plug in the power cord.
2
Make sure the power switch is switched on.
3
Connect a signal connection to the monitor.
4
Press any key on your keyboard.
Interference displayed on the
monitor or audible noise is
heard
Caused by surrounding electrical appliances, cars/
motorcycles or fluorescent lights.
Move the monitor to another location to see if the
interference is reduced.
Color is abnormal
The signal cable is not connected properly.
Make sure that the signal cable is
attached firmly to the back of the
monitor.
Picture is distorted with
abnormal patterns
1
The signal cable is not connected properly.
2
The input signal is beyond the capabilities of the
monitor.
1
Make sure that the signal cable is attached firmly.
2
Check the video signal source to see if it is
beyond the range of the monitor. Please verify
its specifications with this monitor’s specification
section
Display image doesn’t fill up
the full size of the screen
1
If under RGB mode, the H-Size and V-Size is
incorrectly set.
2
If under AV1, AV2, or Component with 480i
input, the 4:3 WIDE mode is switched on.
1
Use H-Size and V-Size to adjust the size of the
video.
2
Use the WIDE key to scroll through various full
screen modes.
Can hear sound, but no
picture
Improperly connected source signal cable. 1.
Make sure that both video inputs and sound inputs
are correctly connected.
Can see picture but no sound
is heard
1
Improperly connected source signal cable.
2
Volume is turned all the way down.
3
MUTE is turned on.
1
Make sure that both video inputs and sound
inputs are correctly connected.
2
Use VOLUME +/- to hear sound.
3
Switch MUTE off by using the MUTE button.
Some picture elements do not
light up
Some pixels of the plasma display may not turn on
This monitor is manufactured using an extremely
high level of precision technology; however,
sometimes some pixels of the monitor may not
display.
This is not a malfuction. Please see the enclosed
warranty card for more information.
After-Images can still be seen
on the monitor after the
monitor is powered off.
(Examples of still pictures
include logos, video games,
computer images, and images
displayed in 4:3 normal mode)
A still picture is displayed for an over extended
period of time.
Do not allow a still image to be displayed for an
extended period of time as this can cause a
permanent after-image to remain on the monitor.