Philips CEM2101 User manual - Page 21
Troubleshooting
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Unsupported formats: • Empty albums: an empty album is an album that does not contain MP3/ WMA files, and is not be shown in the display. • Unsupported file formats are skipped. For example,Word documents (.doc) or MP3 files with extension .dlf are ignored and not played. • AAC,WAV, PCM audio files • DRM protected WMA files (.wav, .m4a, .m4p, .mp4, .aac) • WMA files in Lossless format 10 Troubleshooting Caution •• Never remove the casing of this apparatus. To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www. philips.com/support).When you contact Philips, ensure that your apparatus is nearby and the model number and serial number are available. No power or no sound. •• Car engine is not on.Turn the car engine on. •• Cable is not correctly connected. Check connections. •• Fuse is burnt. Replace fuse. •• Volume is too low. Adjust volume. •• If the above solutions cannot help, press RESET button. •• Ensure that the track played is of a compatible format. Noise in broadcasts. •• Signals are too weak. Select other stations with stronger signals. •• Check the connection of the car antenna. •• Change broadcast from Stereo to mono. Cannot play disc •• Ensure that the disc label is inserted with the printed side facing up. •• Wipe the disc with fibre cleaning cloth from the centre to the edge in a straight line. •• This disc may be defective. Play another disc. •• Ensure that the CD is a finalised CD/ CD-R/CD-RW. EN 19