Philips DL8740 User manual - Page 4

Problem Possible cause Solution The device does not respond or resets automatically when I pull out the battery strip. The batteries are empty. Replace the batteries. The poles of the batteries point in the wrong direction. Remove the batteries and reinsert them properly. The batteries are not making proper contact. Remove the batteries and reinsert them properly. The displays shows Lo or Hi The measured temperature is lower than 90.3°F / 32.4°C or higher than 109.2°F / 42.9°C. Follow the instructions in the user manual for proper measurement. Temperature is out of temperature measuring range. Use the thermometer in the range of operating conditions. The thermometer seems to be inaccurate or the measurement results seem questionable. The infrared sensor is not clean enough. Clean the infrared sensor with a cotton swab (see 'Cleaning and storage'). You are not measuring temperature in the correct way. Ensure that the thermometer is pointed correctly towards the eardrum (Fig. 11). An incorrect measurement position (Fig. 12) might lead to incorrect measurement results. Make sure that you have read the user manual and know how to use the device properly. Problem Possible cause Solution Your room temperature is too low or too high. Use your thermometer at room temperatures between 50.0°F and 104.0°F (10.0°C and 40.0°C). You are using The device is the device only intended for outdoors. indoor use. You have held the device in your hand too long. Put the device on the table in the room where the measurement is taking place and let it cool down first. The battery The batteries symbol flashes are empty. on the display or the display is blank. Replace the empty batteries with new ones. The display shows Err0 Self-test error Remove and replace the batteries. If the error persists, call 1-844-531-6861 for assistance. The display shows Err2 The display shows Err3 Stabilization error Battery level low Wait 30 minutes and measure again. Replace the empty batteries with new ones. Assistance For assistance, visit our website: www.philips.com/support or call toll free 1-844-531-6861 Online information is available 24 hours a day, 7 days a week. Full Two-Year Warranty Philips North America LLC warrants each new Philips product, Model DL8740, against defects in materials or workmanship for a period of two years from the date of purchase and agrees to repair or replace any defective product without charge. IMPORTANT: This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts or subjecting the product to any but the specified battery.* NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. In order to obtain warranty service, simply go to www.philips.com/support or call toll-free 1-844-531-6861. It is suggested that for your protection you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty. NOTE: No other warranty, written or oral, is authorized by Philips North America LLC. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you. * Read enclosed instructions carefully. Manufactured for: Philips Consumer Lifestyle, a division of Philips North America LLC, P.O. Box 10313, Stamford, CT 06904. PHILIPS and Philips Shield are registered trademarks of Koninklijke Philips N.V. © 2017 Philips North America LLC. All Rights Reserved. BlueTooth wordmark The BlueTooth® wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Philips is under license. App Store and iPhone App Store and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android Google Play and Android are trademarks of Google Inc. EMC Guidance -- The ear thermometer needs special precautions regarding EMC and needs to be installed and put into service according to the EMC information provided in this document. -- Wireless communications equipment such as wireless home network devices, mobile phones, cordless telephones and their base stations, walkie-talkies can affect this equipment and should be kept at least a distance d = 3.3 m (11 ft) away from the equipment. Note: As indicated in IEC 60601-1-2:2007 for ME equipment, a typical cell phone with a maximum output power of 2 W yields d = 3.3 m (11 ft) at an immunity level of 3V/m. FCC Compliance information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Radio interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. RF Radiation exposure statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. For handheld/body-worn operation, this equipment has been tested and meets the FCC RF exposure guidelines. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Use of other accessories may not ensure compliance with FCC RF guidelines. Do not attempt to repair or modify this equipment. Any repairs or alterations made by the user to the equipment may void the warranty and compliance of the equipment. Changes or modifications made to this equipment not expressly approved by Philips may void the FCC authorization to operate this equipment. For assistance visit our website www.philips.com/support or call toll-free 1-844-531-6861.