Philips DSR708 User manual - Page 134

DIRECTV button, Messages & Setup, Restart or Reset System, Restart the Recorder, Welcome

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Chapter 8 124 Troubleshooting The audio and video are out of sync. • Try changing channels. • Press the PAUSE button on the remote control, then press BACK to move back a frame or two, then press PAUSE again to resume play. • Press the DIRECTV button; then press the LIVE TV button to return to live television. • Restart your DVR. From Messages & Setup select "Restart or Reset System," then "Restart the Recorder." You will see the Welcome screen and the system will restart within about 45 seconds. My DVR was working, but now the picture does not move. • First, press PLAY to be sure the video is not paused. • Try to restart your DVR. From Messages & Setup select "Restart or Reset System," then "Restart the Recorder." You will see the Welcome screen and the system will restart within about 45 seconds. I don't get a picture now, even though I have been able to get one in the past. • Any time you have a problem with your system, you can run a system test. To run the test, from Messages & Setup, select "System Test." The system test checks the DVR's signal, tuning, access card and phone connection. • You may be able to fix the problem yourself. Try restarting the DVR: From Messages & Setup select "Restart or Reset System," then "Restart the Recorder." If you cannot fix the problem, call DIRECTV Customer Care at 1-800-DIRECTV (1-800-347-3288).

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124
Chapter 8
Troubleshooting
The audio and video are out of sync.
•
Try changing channels.
•
Press the PAUSE button on the remote control, then press BACK to move back a
frame or two, then press PAUSE again to resume play.
•
Press the
DIRECTV button;
then press the LIVE TV button to return to live television.
•
Restart your DVR. From
Messages & Setup
select “
Restart or Reset System
,” then
“
Restart the Recorder
.” You will see the
Welcome
screen and the system will restart
within about 45 seconds.
My DVR was working, but now the picture does not move.
•
First, press PLAY to be sure the video is not paused.
•
Try to restart your DVR. From
Messages & Setup
select “
Restart or Reset System
,”
then “
Restart the Recorder
.” You will see the
Welcome
screen and the system will
restart within about 45 seconds.
I don’t get a picture now, even though I have been able to get one in the past.
•
Any time you have a problem with your system, you can run a system test. To run the
test, from
Messages & Setup
, select “
System Test
.” The system test checks the DVR’s
signal, tuning, access card and phone connection.
•
You may be able to fix the problem yourself. Try restarting the DVR: From
Messages
& Setup
select “
Restart or Reset System
,” then “
Restart the Recorder
.” If you cannot fix
the problem, call DIRECTV Customer Care at 1-800-DIRECTV
(1-800-347-3288).