Philips DSR708R User manual - Page 152

WHO IS COVERED?, WHAT IS EXCLUDED?, Warranty and Specifications

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Chapter 9 Warranty and Specifications Limited Warranty Limited Warranty Philips Manufactured DIRECTV® DVR 90 Days Free Labor/One Year Parts Exchange or Repair WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. WHAT IS COVERED? Warranty coverage begins the day you purchase the product. For 90 days from the purchase date, the DVR will be replaced with a new, repaired, renewed or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping. From 90 days to 1 year from the date of purchase, your DVR will be replaced with a new, repaired, renewed, or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. You will be responsible for all labor and shipping costs. Contact Customer Support at the phone number found on the back of this User's Guide to obtain your cost (labor costs) for exchange. All products, including replacement or repaired products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement or repaired product also expires. After one year from the date of purchase, you will be charged for the replacement of all parts and for all labor charges. Additionally, there may be a charge for telephone support. WHAT IS EXCLUDED? Your warranty does not cover: • Labor charges for installation or setup of the product. • Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. • Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of TiVo Inc. • Incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.) • Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. • A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. • A product used for commercial or institutional purposes. • TiVo Inc. makes no warranty that the access connection will be a local (not long distance) phone call. 142

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142
Chapter 9
Warranty and Specifications
Limited Warranty
Limited Warranty
Philips Manufactured DIRECTV
®
DVR
90 Days Free Labor/One Year Parts Exchange or Repair
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales
receipt or other document showing that you purchased the product is
considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you purchase the product. For 90 days
from the purchase date, the DVR will be replaced with a new, repaired,
renewed or comparable product (whichever is deemed necessary) if it
becomes defective or inoperative. This exchange is done without charge
to you for parts and labor. You will be responsible for the cost of
shipping. From 90 days to 1 year from the date of purchase, your DVR
will be replaced with a new, repaired, renewed, or comparable product
(whichever is deemed necessary) if it becomes defective or inoperative.
You will be responsible for all labor and shipping costs. Contact
Customer Support at the phone number found on the back of this
User’s
Guide
to obtain your cost (labor costs) for exchange.
All products, including replacement or repaired products, are covered
only for the original warranty period. When the warranty on the original
product expires, the warranty on the replacement or repaired product also
expires. After one year from the date of purchase, you will be charged for
the replacement of all parts and for all labor charges. Additionally, there
may be a charge for telephone support.
WHAT IS EXCLUDED?
Your warranty does not cover:
•
Labor charges for installation or setup of the product.
•
Installation, performance of, or repair of: audio/video cabling,
telephone line, or accessory attachments used with the product.
•
Product replacement because of misuse, accident, lightning damage,
unauthorized repair, or other cause not within the control of TiVo Inc.
•
Incidental or consequential damages resulting from the product.
(Some states do not allow the exclusion of incidental or
consequential damages, so the above exclusion may not apply to
you.)
•
Reception transmission problems caused by signal conditions,
telephone line, or cable or antenna systems outside the unit.
•
A product that has been modi
fi
ed or adapted to enable it to operate in
any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products
damaged by these modi
fi
cations.
•
A product used for commercial or institutional purposes.
•
TiVo Inc. makes no warranty that the access connection will be a
local (not long distance) phone call.