Philips HD8752 User manual - Page 56

Troubleshooting

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54 ENGLISH TROUBLESHOOTING This chapter summarizes the most common problems you could encounter with your machine. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Philips Saeco hotline in your country. The contact details can be found in the warranty booklet packed separately or on www.philips.com/support. Machine actions The machine does not turn on. Causes Solutions The machine is not connected to the electric Connect the machine to the electric network. network. The drip tray gets filled although no water is drained. Sometimes water is drained automatically by This is a standard operating procedure. the machine into the drip tray to manage the rinsing of the circuits and ensure optimum machine performance. The red icon is always displayed on The coffee grounds drawer was emptied with The coffee grounds drawer must always be emp- the machine. the machine off. tied with the machine on. Wait until the icon is displayed before refitting the drawer. Coffee is not hot enough. The cups are cold. Preheat the cups with hot water. No hot water or steam is dispensed. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin. Make sure that the machine is off and has cooled down before performing this operation. Automatic Milk Frother is dirty (if supplied). Clean the Automatic Milk Frother. Coffee does not have enough crema. The blend is unsuitable, coffee is not freshly Change coffee blend or adjust the grind as (See note) roasted or the grind is too coarse. explained in the section "Adjusting the Ceramic Coffee Grinder". The machine takes a long time to warm The machine circuit is clogged by limescale. Descale the machine. up or the amount of water dispensed from the wand is too little. The brew group cannot be removed. The brew group is out of place. Turn on the machine. Close the service door. The brew group automatically returns to the initial position. The coffee grounds drawer is inserted. Remove the coffee grounds drawer before removing the brew group. There is a lot of ground coffee under Coffee is not suitable for automatic machines. It may be necessary to change the type of coffee the brew group. or the coffee grinder settings.

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54
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine.
If you are unable to solve the problem with the information below, visit
www.philips.com/support
for a list of frequently asked questions or
contact the Philips Saeco hotline in your country.
The contact details can be found in the warranty booklet packed sepa-
rately or on
www.philips.com/support
.
Machine actions
Causes
Solutions
The machine does not turn on.
The machine is not connected to the electric
network.
Connect the machine to the electric network.
The drip tray gets filled although no
water is drained.
Sometimes water is drained automatically by
the machine into the drip tray to manage the
rinsing of the circuits and ensure optimum
machine performance.
This is a standard operating procedure.
The red
icon is always displayed on
the machine.
The coffee grounds drawer was emptied with
the machine off
.
The coffee grounds drawer must always be emp-
tied with the machine on. Wait until the
icon is displayed before refitting the drawer.
Coffee is not hot enough.
The cups are cold.
Preheat the cups with hot water.
No hot water or steam is dispensed.
The hole of the steam wand is clogged.
Clean the hole of the steam wand using a pin.
Make sure that the machine is off
and
has cooled down before performing this
operation.
Automatic Milk Frother is dirty (if supplied).
Clean the Automatic Milk Frother.
Coffee does not have enough crema.
(See note)
The blend is unsuitable, coffee is not freshly
roasted or the grind is too coarse.
Change coffee blend or adjust the grind as
explained in the section “Adjusting the Ceramic
Coffee Grinder”.
The machine takes a long time to warm
up or the amount of water dispensed
from the wand is too little.
The machine circuit is clogged by limescale.
Descale the machine.
The brew group cannot be removed.
The brew group is out of place.
Turn on the machine. Close the service door. The
brew group automatically returns to the initial
position.
The coffee grounds drawer is inserted.
Remove the coffee grounds drawer before
removing the brew group.
There is a lot of ground coffee under
the brew group.
Coffee is not suitable for automatic machines.
It may be necessary to change the type of coffee
or the coffee grinder settings.