Philips VOIP1511B User manual - Page 23

Product behaviour The handset warms up when making a long call! • This is a normal behavior. The handset consumes energy while calling. Cannot make or receive Skype calls. • Make sure that your Skype status is not offline. • Check if the USB cable is connected properly. • Check if the VOIP151 driver is running (see page 18). Cannot make SkypeOut calls. • Enter 00 (& country code), 011 (& country code) or + (& country code) before the number you wish to dial. • Check your account to see if you have enough credit. For more details, please visit: http://www.skype.com/go/store.buy.skypecredit LED keeps blinking slowly while off call. • Retrieve your new voicemails. Connection status shows a VOIP151 tray icon in grey. • In Skype, go to Tools > Options > Advanced > Advanced Settings > Manage other programs' access to Skype, select VOIP151.EXE, click CHANGE, select Allow this program to use Skype, and then click OK. Note If the above solutions still cannot resolve your problem, remove the phone from the computer, and then restart Skype and the VOIP151 driver. Wait for 15 minutes and try again. For more information, see www.philips.com/support. Frequently asked questions 21