Pioneer 310-K Owner's Manual - Page 48

USB troubleshooting

Page 48 highlights

09 Problem No HDMI video output. Remedy • Make sure that you've selected this player as the HDMI input in the settings for the component you're using. You may need to refer to the instruction manual of the component to do this. • Check that the HDMI cable is connected properly and that the cable isn't damaged. • Check that components connected using the HDMI interface are switched on and HDMI compatible. • This unit has been designed to be compliant with HDMI (High-Definition Multimedia Interface). Depending on the component you have connected, using a DVI connection may result in unreliable signal transfers. • Make sure the resolution on this player matches that of the component you have connected using HDMI. See HDMI Resolution on page 37 to change the HDMI resolution. See Resetting the output resolution to the default setting with HDMI connection on page 15 if you want to reset the output resolution. No multichannel HDMI audio. • Make sure the HDMI Out setting is set to Auto (page 36). See also About the HDMI audio output settings on page 41. Component Out cannot be • You can use the Interlace setting if the HDMI Resolution is set to set to Interlace. 720x480i (page 37). A connected DVI component • This unit has been designed to be compliant with HDMI (with HDCP) doesn't work (High-Definition Multimedia Interface). Depending on the with this player. component you have connected, using a DVI connection may result in unreliable signal transfers. USB troubleshooting Problem USB mass storage device is not recognized by the system. Files don't show up in the Navigator/Photo Browser. Can't play WMA or MPEG-4 AAC files. Remedy • Make sure you have completely inserted the USB connector to this unit. • Check that the memory format is FAT16 or FAT32. • USB devices with an internal USB hub are not supported. • The files must have the correct file extension (page 7). • Make sure the file permission hasn't been restricted (through a password, etc.). • The files were recorded using DRM (digital rights management) or FairPlay copy-protection. This is not a malfunction. Note • Static electricity or other external influences may cause malfunctioning of this unit. In this case, unplug the power cord and then plug back in. This will usually reset the unit for proper operation. If this does not correct the problem, please consult your nearest Pioneer service center. 48 En

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09
48
En
USB troubleshooting
Note
Static electricity or other external influences may cause malfunctioning of this unit. In this
case, unplug the power cord and then plug back in. This will usually reset the unit for proper
operation. If this does not correct the problem, please consult your nearest Pioneer service
center.
No HDMI video output.
• Make sure that you’ve selected this player as the HDMI input in
the settings for the component you’re using. You may need to refer
to the instruction manual of the component to do this.
• Check that the HDMI cable is connected properly and that the
cable isn’t damaged.
• Check that components connected using the HDMI interface are
switched on and HDMI compatible.
• This unit has been designed to be compliant with HDMI
(High-Definition Multimedia Interface). Depending on the
component you have connected, using a DVI connection may result
in unreliable signal transfers.
• Make sure the resolution on this player matches that of the
component you have connected using HDMI. See
HDMI
Resolution
on page 37 to change the HDMI resolution. See
Resetting the output resolution to the default setting with HDMI
connection
on page 15 if you want to reset the output resolution.
No multichannel HDMI
audio.
• Make sure the
HDMI Out
setting is set to
Auto
(page 36). See
also
About the HDMI audio output settings
on page 41.
Component Out cannot be
set to Interlace.
• You can use the
Interlace
setting if the
HDMI Resolution
is set to
720x480i
(page 37).
A connected DVI component
(with HDCP) doesn’t work
with this player.
• This unit has been designed to be compliant with HDMI
(High-Definition Multimedia Interface). Depending on the
component you have connected, using a DVI connection may result
in unreliable signal transfers.
Problem
Remedy
Problem
Remedy
USB mass storage device is
not recognized by the
system.
• Make sure you have completely inserted the USB connector to
this unit.
• Check that the memory format is FAT16 or FAT32.
• USB devices with an internal USB hub are not supported.
Files don’t show up in the
Navigator/Photo Browser.
• The files must have the correct file extension (page 7).
• Make sure the file permission hasn’t been restricted (through a
password, etc.).
Can’t play WMA or
MPEG-4 AAC files.
• The files were recorded using DRM (digital rights management)
or FairPlay copy-protection. This is not a malfunction.