Pioneer DMH-340EX Owners Manual - Page 41

Error messages

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English - Check the connection and make sure that the violet/white lead of the receiver is connected to the lead whose voltage changes when the shift lever is put in reverse. (Refer to the installation manual.) Black screen displayed when the vehicle is in reverse, with no camera installed. → Back camera input is set to On. - Turn the setting to Off in the settings menu. (Refer to the System Settings section of this manual to adjust.) Problems with the phone screen - This problem may be resolved by stopping any unnecessary services on the smartphone. Error messages When problems occur with this product, an error message appears on the display. Refer to the table below to identify the problem, then take the suggested corrective action. If the error persists, record the error message and contact your dealer or your nearest Pioneer service center. Dialing is impossible because the touch panel keys for dialing are inactive. → Your phone is out of range for service. - Retry after re-entering the range for service. Problems with Application screen The screen is displayed, but operation does not work at all. → An error has occurred. - Park your vehicle in a safe place, and then turn off the ignition switch (ACC OFF). Subsequently, turn the ignition switch to on (ACC ON) again. The smartphone was not charged. → Charging stopped because the temperature of the smartphone rose due to prolonged use of the smartphone during charging. - Disconnect the smartphone from the cable, and wait until the smartphone cools down. → More battery power was consumed than was gained from charging. Common AMP Error → This product fails to operate or the speaker connection is incorrect; the protective circuit is activated. - Check the speaker connection. If the message fails to disappear even after the engine is switched off/on, contact your dealer or an authorized Pioneer Service Station for assistance. Disc Load Failed → The disc is dirty. - Clean the disc. → The disc is scratched. - Replace the disc. → The disc is loaded upside down. - Check that the disc is loaded correctly. → The disc format cannot be played back. - Replace the disc. → The loaded disc is a type this product cannot play. - Check what type of disc it is. File Error → This type of file is not supported on this product. - 41 -

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English
- 41 -
– Check the connection and make sure
that the violet/white lead of the
receiver is connected to the lead
whose voltage changes when the shift
lever is put in reverse. (Refer to the
installation manual.)
Black screen displayed when the vehicle
is in reverse, with no camera installed.
→
Back camera input is set to On.
– Turn the setting to Off in the settings
menu. (Refer to the System Settings
section of this manual to adjust.)
Dialing is impossible because the touch
panel keys for dialing are inactive.
→
Your phone is out of range for service.
– Retry after re-entering the range for
service.
The screen is displayed, but operation
does not work at all.
→
An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
The smartphone was not charged.
→
Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
– Disconnect the smartphone from the
cable, and wait until the smartphone
cools down.
→
More battery power was consumed
than was gained from charging.
– This problem may be resolved by
stopping any unnecessary services on
the smartphone.
When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
center.
AMP Error
→
This product fails to operate or the
speaker connection is incorrect; the
protective circuit is activated.
– Check the speaker connection. If the
message fails to disappear even after
the engine is switched off/on, contact
your dealer or an authorized Pioneer
Service Station for assistance.
Load Failed
→
The disc is dirty.
– Clean the disc.
→
The disc is scratched.
– Replace the disc.
→
The disc is loaded upside down.
– Check that the disc is loaded correctly.
→
The disc format cannot be played back.
– Replace the disc.
→
The loaded disc is a type this product
cannot play.
– Check what type of disc it is.
File Error
→
This type of file is not supported on this
product.
Problems with the phone screen
Problems with Application
screen
Error messages
Common
Disc