Pioneer SC-1223-K Owner's Manual - Page 99
AVNavigator - hdcp
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13 FAQ HDMI Symptom The HDMI indicator blinks continuously. No picture or sound. No picture. No sound, or sound suddenly ceases. Noisy or distorted picture. HDCP ERROR shows in the display. Remedy Check all the points below. This receiver is HDCP-compatible. Check that the components you are connecting are also HDCP-compatible. If they are not, please connect them using the component or composite video jacks. Depending on the connected source component, it's possible that it will not work with this receiver (even if it is HDCP-compatible). In this case, connect using the component or composite video jacks between source and receiver. If the problem still persists when connecting your HDMI component directly to your monitor, please consult the component or monitor manual or contact the manufacturer for support. If video images do not appear on your TV, try adjusting the resolution, Deep Color or other setting for your component. While analog video signals are being output over HDMI, use a separate connection for audio output. To output signals in Deep Color, use an HDMI cable (High Speed HDMI®/TM Cable) to connect this receiver to a component or TV with the Deep Color feature. Influence from a TV whose power is set to standby may cause the picture or sound not to be produced or to be broken. In this case, press HDMI OUT and switch so that the HDMI output to which that TV is connected is not selected. Try changing the Resolution setting (in Setting the Video options on page 67). To use the HDMI OUT 2 terminal in the main zone, set the MAIN/HDZONE Output Setting to MAIN (page 91). Check that the HDMI Audio setting is set to AMP (Setting the Audio options on page 65). If the component is a DVI device, use a separate connection for the audio. If analog video is being output over HDMI, please use a separate connection for the audio. Check the audio output settings of the source component. HDMI format digital audio transmissions require a longer time to be recognized. Due to this, interruption in the audio may occur when switching between audio formats or beginning playback. Turning on/off the device connected to this unit's HDMI OUT terminal during playback, or disconnecting/connecting the HDMI cable during playback, may cause noise or interrupted audio. Sometimes a video deck may output a noisy video signal (during scanning, for example), or the video quality may just be poor (with some video game units, for example). The picture quality may also depend on the settings, etc. of your display device. Switch off the video converter and reconnect the source and display device using the same type of connection (component or composite), then start playback again. If the problem still persists when connecting your HDMI component directly to your monitor, please consult the component or monitor manual or contact the manufacturer for support. Check whether or not the connected component is compatible with HDCP. If it is not compatible with HDCP, reconnect the source device using a different type of connection (component or composite). Some components that are compatible with HDCP still cause this message to be displayed, but so long as there is no problem with displaying video, this is not a malfunction. Symptom Synchronized operation not possible using Control with HDMI function. When HDZONE is set to ON, the video resolution and number of audio channels for the main zone side changes. HDZONE cannot be turned on. When the input source for the main or HD zone is switched or when the power of the respective zones is turned on and off, the audio or video of the HDMI output terminal that is not being operated is sometimes interrupted. Remedy Check the HDMI connections. The cable may be damaged. Select ON for the Control Mode with HDMI setting (see HDMI Setup on page 61). Turn the TV's power on before turning on this receiver's power. Set the TV side Control with HDMI setting to on (see TV's operating instructions). Connect the TV to the HDMI OUT 1 terminal and set the HDMI output to OUT 1. Then turn on first the TV's power, then this receiver's power. This is due to the HDMI connection specifications; it is not a malfunction. When playing the same input in the main zone and HDZONE, video and audio signals that can be output in common for all the devices connected to the HDMI OUT 1 and HDMI OUT 2 (HDZONE) terminals are set. Set Output Setting at MAIN/HDZONE to HDZONE (page 91). This is because the HDMI devices need to recognize each other again. This is not a malfunction. If the picture is disturbed or not displayed, turn off the power of the devices in all the zones, then try again. Also try temporarily turning the Network Standby and Standby Through settings OFF. MHL Symptom When playing an MHL-compatible device connected to the HDMI 5/MHL terminal, the Standby Through function does not work and the power turns off. Remedy The MHL device will not operate unless power is being supplied from this receiver. When this receiver is in the Standby Through mode, power cannot be supplied due to reduced power consumption. Because of this, the MHL device will not operate. This is not a malfunction. AVNavigator Symptom AVNavigator cannot be installed. Causes An error message may appear if there are not enough system resources available. Installation of AVNavigator may fail because of incompatibilities with other applications. The menu is not displayed even when the included CD-ROM is inserted into the computer's drive. Depending on the computer's settings and environment, the menu may not be displayed automatically. You are using a Macintosh computer. Remedy Restart the computer and start installing with no other applications running. Try the following (in given order): 1. If other applications are running on the computer, quit those applications before installing. 2. If the problem persists, restart the computer and install with no other applications running. Using Explorer, etc., double-click "MAIN_MENU.exe" in the CD-ROM to execute it. A caution regarding security may be displayed, but there is no security problem, so continue the operation. The provided CD-ROM includes the Windows version of AVNavigator. The Mac OS version of AVNavigator can be downloaded from http://www.pioneerelectronics.com. 99