Plantronics EXPLORER 220 SILVER User Guide - Page 9

ACCESSORIES AVailable for purchase 76015-01 Vehicle charging adapter 76016-01 USB headset charger To order, please contact your Plantronics supplier or go to www.plantronics.com. TROUBLESHOOTING PROBLEM My headset does not work with my phone. SOLUTION Headset was not in pairing mode when mobile phone menu selections were made. See page 4 "Bluetooth Pairing". Incorrect menu selections were made on your mobile phone. See page 4 "Bluetooth Pairing". I did not enter my passkey. Your phone did not locate the headset. Repeat the pairing process on page 4. Incorrect menu selections were made on your mobile phone. Repeat the pairing process on page 4. Callers cannot hear me, or I cannot hear caller/dialing tone. The headset is not turned on. Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on. Your headset is out of range. Move the headset closer to the phone or Bluetooth device. Your headset battery is drained. Charge your battery using the AC power adapter supplied. The listening volume is too low. Press the volume key up (toward the ear loop) to increase the sound heard in the headset.