RCA M61WH185 User Manual - Page 68

Problems with, V-Chip/Parental Controls, What Else Can I Do?

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Other Information Problems with V-Chip/Parental Controls The rating limits don't work • You must lock the settings. Go to the Main Menu (press MENU on your remote), select Channel Setup then Parental Controls (press 3 on your remote), and select Lock TV (press 1 on your remote). I don't remember my password and I want to unlock the TV • If you forget your password, put the remote in TV mode. Simultaneously press and hold MENU/OK on the television and VOL down on the remote for 3 seconds. Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via Lock TV. The V-Chip won't let me watch a program even though it's not rated as violent. • Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set V-Chip Unrated to View separately in order to view movies with an NR rating. What Else Can I Do? If you've been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Note that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug the TV back in, turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www.rca.com/television for updated FAQs or contact RCA Customer Support at the support number provided in your Warranty under How To Get Service. 66 Chapter 5

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Other Information
66
Chapter 5
Problems with
V-Chip/Parental Controls
The rating li
m
its don’t work
•
You must lock the settings. Go to the
Main Menu
(press MENU on your remote), select
Channel Setup
then
Parental Controls
(press 3 on your
remote), and select
Lock TV
(press 1 on your remote).
I don’t re
m
e
m
ber
m
y
password and I want to unlock the TV
•
If you forget your password, put the remote in TV mode. Simultaneously press and hold MENU/OK on the television and VOL down on the remote
for 3 seconds. Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via
Lock TV
.
The V-Chip won’t let
m
e watch a progra
m
even though it’s not rated as violent.
•
Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set
V-Chip Unrated
to View separately in order to
view movies with an NR rating.
What Else Can I Do?
If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV. Note that after a reboot you
may need to run your TV through the setup process again. To do a reboot, unplug the power cord from the wall outlet, power strip, etc.
Keep your TV unplugged for about 5 minutes. Then plug the TV back in, turn on the TV, and see if the problem is fixed. If the problem
remains, then please visit www.rca.com/television for updated FAQs or contact RCA Customer Support at the support number provided in
your Warranty under
How To Get Service.