Rheem M6350ti Installation Instructions - Page 15
Service Call Verification
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coils, or any other obstruction to airflow will reduce Service Call Verification performance. NOTE: The Raypak Service number is 800-260-2758. • Is the pool blanket/cover being used? Unblanketed pools can lose up to 10 degrees per night compared to 4 degrees or fewer when a blanket is used. Without a blanket, the total heat Before you make a service call, first determine if the problem is: gained during the day can be lost overnight. • Warranty Service • Are rapid heat losses occurring in some other way, such as high wind, spillage, rainfall, flow through solar panels at night, or a high water table? B. UNIT IS NOT RUNNING • Unit operation (power supply, water flow, or time clock adjustment) NOTE: The MANUFACTURER IS NOT RESPONSIBLE for these adjustments. • Is the temperature display or control panel Power lamp ON? If not, the circuit breaker may be shut OFF or tripped. Reset the breaker by switching it Power Supply OFF, and then back ON. Verify that the breaker is set and operating properly before calling for service. • Verify that all circuit breakers are reset and working properly. • Is the thermostat setting and the Pool/Spa setting correct? Verify that the temperature has been properly set on the thermostat, and that it is higher than the current water temperature. On analog units, all 3 lamps should be illuminated and the fan • If the temperature display or the Power lamp on the control panel still does not light, contact the installing dealer, since it may be a power problem requiring an electrician. Water Flow should begin to run. • Verify that the pool filter is clean to provide good • Have you waited approximately 5 minutes for the flow. time delay? After the unit has been running and then shut OFF for any reason, there is a delay • Verify that valves are properly positioned to allow before operation can begin again. adequate water flow through the unit. • Is the Heat Light or Heat Demand lamp ON? If • If the Water Flow lamp (analog models) on the not, then the thermostat setting is not higher than control panel still does not light, and water is circu- the temperature of the water. Raise the thermostat lating in the pool, verify that all valves are setting. positioned correctly. NOTE: The heat pump pool heater will not run when the Remote position is selected on the Pool/Spa selector switch and there is no remote control sys- tem attached. Time Clock Adjustment Verify that the time clock is set to permit the unit to run long enough to heat properly. C. CONDENSATION SEEMS EXCESSIVE Heat pump pool heaters can produce a large amount of condensation (water) during operation. If you suspect that the unit is leaking: a. Use a pool chemistry test kit to confirm there is no chlorine in the condensation. Or, b. Shut the unit OFF and leave the filter pump running to see if the water stops dripping. If the water stops dripping, the unit is not leaking. 15