Ricoh Aficio MP 2000L Troubleshooting Guide - Page 36

Reception, Clear/Stop

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Troubleshooting When Using the Facsimile Function Problem Cause Solution Cannot cancel a Memo- The document is being scanned. ry Transmission. Press the {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Cannot cancel a Memo- The document is being sent or it is Press the {Clear/Stop} key. See ry Transmission. in standby. "Canceling a Transmission", Fac- simile Reference. Cannot cancel an Im- mediate Transmission. 3 Cannot cancel Internet - Fax transmission. Press the {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Press the {Clear/Stop} key. See "Canceling a Transmission", Facsimile Reference. Canceling Internet Fax transmission is possible only during scanning. It is impossible during communication. Although a group spec- The number of specified destina- ification was set for the tions exceeds the maximum following, reception number that can be specified as a was not possible. group. Forwarding, Forwarding of Special Sender, Email TX Result, routing email received via SMTP. A maximum of 100 parties can be specified for a group. Check if there are over the specified numbers registered in the address book. If a group was registered in another group, transmission is canceled but an error message does not appear. See "Registering Names to a Group", General Settings Guide. ❖ Reception Problem Cause Solution The machine failed to print received fax documents. The machine failed to print received fax documents. If this happened when the Re- • Load paper into the paper ceive File indicator was lit, the pa- tray. per or toner might have run out, • Add toner. making printing impossible. See "Substitute Reception", Fac- simile Reference. When the B Load Paper indica- Load paper into the paper tray. tor is lit. See p.65 "Loading Paper". Reception is impossi- The toner has run out. ble, but transmission is possible. Replace the toner bottle. See p.85 "Replacing Toner". Reception is possible, but The terminal adaptor setting is in- Check the setting. transmission is impossible. correct. Transmission is possible, The terminal adaptor setting is in- Check the setting. but reception is impossible. correct. 30

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Troubleshooting When Using the Facsimile Function
30
3
❖
Reception
Cannot cancel a Memo-
ry Transmission.
The document is being scanned.
Press the
{
Clear/Stop
}
key. See
“Canceling a Transmission”, Fac-
simile Reference.
Cannot cancel a Memo-
ry Transmission.
The document is being sent or it is
in standby.
Press the
{
Clear/Stop
}
key. See
“Canceling a Transmission”, Fac-
simile Reference.
Cannot cancel an Im-
mediate Transmission.
-
Press the
{
Clear/Stop
}
key. See
“Canceling a Transmission”, Fac-
simile Reference.
Cannot cancel Internet
Fax transmission.
-
Press the
{
Clear/Stop
}
key. See
“Canceling a Transmission”, Fac-
simile Reference.
Canceling Internet Fax transmis-
sion is possible only during scan-
ning. It is impossible during
communication.
Although a group spec-
ification was set for the
following, reception
was not possible.
Forwarding, Forward-
ing of Special Sender,
Email TX Result, rout-
ing email received via
SMTP.
The number of specified destina-
tions exceeds the maximum
number that can be specified as a
group.
A maximum of 100 parties can be
specified for a group. Check if
there are over the specified num-
bers registered in the address
book. If a group was registered in
another group, transmission is
canceled but an error message
does not appear. See “Registering
Names to a Group”, General Set-
tings Guide.
Problem
Cause
Solution
The machine failed to
print received fax doc-
uments.
If this happened when the Re-
ceive File indicator was lit, the pa-
per or toner might have run out,
making printing impossible.
•
Load paper into the paper
tray.
•
Add toner.
See “Substitute Reception”, Fac-
simile Reference.
The machine failed to
print received fax doc-
uments.
When the
B
Load Paper indica-
tor is lit.
Load paper into the paper tray.
See p.65 “Loading Paper”.
Reception is impossi-
ble, but transmission is
possible.
The toner has run out.
Replace the toner bottle. See p.85
“Replacing Toner”.
Reception is possible, but
transmission is impossible.
The terminal adaptor setting is in-
correct.
Check the setting.
Transmission is possible,
but reception is impossible.
The terminal adaptor setting is in-
correct.
Check the setting.
Problem
Cause
Solution