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10. Troubleshooting Message Causes Solutions "Insufficient Memory" A memory allocation error occurred. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job. "Memory Retrieval Error" A memory allocation error occurred. Turn off the main power switch, and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. "No response from the server. Authentication has failed." A timeout occurred while connecting to the server for LDAP Authentication or Windows Authentication. Check the status of the server. "Output tray has been changed." The output tray was changed because the paper size of the specified output tray is limited. Specify the proper output tray. "Print overrun." Images were discarded while printing. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. "Printing privileges have not been set for this document." The PDF document you have tried to print has no privileges to print. Contact the owner of the document. "Receiving data failed." Data reception was aborted. Resend the data. 180

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	8
Symbols Used in the Manuals	8
Model-Specific Information	9
Names of Major Features	10
1. What You Can Do with This Machine	11
I Want to Save Paper	11
I Want to Convert Documents to Electronic Formats Easily	12
I Want to Register Destinations	13
I Want to Operate the Machine More Effectively	14
You Can Customize the [Home] Screen as You Like	15
You Can Make Copies Using Various Functions	16
You Can Print Data Using Various Functions	17
You Can Utilize Stored Documents	18
You Can Send and Receive Faxes without Paper	19
You Can Send and Receive Faxes Using the Internet	21
You Can Use the Facsimile and the Scanner in a Network Environment	23
You Can Prevent Information Leakage (Security Functions)	24
You Can Monitor and Set the Machine Using a Computer	25
You Can Prevent an Unauthorized Copy	26
2. Getting Started	27
Guide to Names and Functions of Components	27
Guide to Components (mainly Europe)	27
Guide to Components (mainly Asia)	29
Guide to Components (mainly North America)	32
Guide to Functions of the Machine's Options	35
Guide to Functions of the Machine's External Options (mainly Europe)	35
Guide to Functions of the Machine's External Options (mainly Asia)	36
Guide to Functions of the Machine's External Options (mainly North America)	36
Guide to the Names and Functions of the Machine's Control Panel	37
How to Use the [Home] Screen	40
Adding Icons to the [Home] Screen	41
Adding icons to the [Home] screen using Web Image Monitor	42
Adding icons to the [Home] screen using the User Tools	42
Registering Functions in a Program	46
Example of Programs	48
Turning On/Off the Power	50
Turning On the Main Power	50
Turning Off the Main Power	50
When the Authentication Screen is Displayed	52
User Code Authentication Using the Control Panel	52
Logging In Using the Control Panel	52
Logging Out Using the Control Panel	53
Placing Originals	54
Placing Originals on the Exposure Glass (mainly Europe)	54
Placing Originals on the Exposure Glass (mainly Asia)	54
Placing Originals on the Exposure Glass (mainly North America)	55
Placing Originals in the Auto Document Feeder	56
3. Copy	57
Basic Procedure	57
Auto Reduce/Enlarge	59
Duplex Copying	61
Specifying the Original and Copy Orientation	63
Combined Copying	64
One-Sided Combine	65
Two-Sided Combine	66
Copying onto Custom Size Paper from the Bypass Tray	69
Copying onto Envelopes	70
Sort	72
Changing the Number of Sets	72
Storing Data in the Document Server	74
4. Fax	75
Basic Procedure for Transmissions (Memory Transmission)	75
Sending Originals Using the Exposure Glass (Memory Transmission)	76
Registering a Fax Destination	77
Deleting a Fax Destination	78
Transmitting while Checking Connection to Destination (Immediate Transmission)	80
Sending Originals Using the Exposure Glass (Immediate Transmission)	81
Canceling a Transmission	82
Canceling a Transmission Before the Original Is Scanned	82
Canceling a Transmission While the Original Is Being Scanned	82
Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)	83
Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)	83
Sending at a Specific Time (Send Later)	85
Storing a Document	86
Sending Stored Documents	87
Printing the Journal Manually	89
5. Print	91
Quick Install	91
Displaying the Printer Driver Properties	92
Standard Printing	93
When Using the PCL 6 Printer Driver	93
Locked Print	94
Sending a Locked Print File	94
Printing a Locked Print File Using the Control Panel	94
Hold Print	96
Sending a Hold Print File	96
Printing a Hold Print File Using the Control Panel	96
Stored Print	98
Sending a Stored Print File	98
Printing a Stored Print File Using the Control Panel	99
6. Scan	101
Basic Procedure When Using Scan to Folder	101
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	102
Step 1: Confirming the user name and computer name	102
Step 2: Creating a shared folder on a computer running Microsoft Windows	102
Step 3: Specifying access privileges for the created shared folder	103
Registering an SMB Folder	104
Locating the SMB folder manually	106
Locating the SMB folder using Browse Network	106
Deleting an SMB Registered Folder	107
Entering the Path to the Destination Manually	107
Basic Procedure for Sending Scan Files by E-mail	109
Registering an E-mail Destination	110
Deleting an E-mail Destination	111
Entering an E-mail Address Manually	112
Basic Procedure for Storing Scan Files	113
Checking a Stored File Selected from the List	114
Specifying the File Type	115
Specifying Send Settings	116
7. Document Server	117
Storing Data	117
Printing Stored Documents	119
8. Web Image Monitor	121
Displaying Top Page	121
Viewing Received Fax Documents Using Web Image Monitor	123
9. Adding Paper and Toner	125
Loading Paper into Paper Trays	125
Loading Paper into Tray 1	125
Loading Paper into Trays 2 and 3	126
Loading Paper into the Bypass Tray	129
Settings to Use the Bypass Tray under the Printer Function	131
Setting the paper size using the control panel	131
Setting custom size paper using the control panel	132
Setting thick paper or OHP transparencies using the control panel	132
Loading Orientation-Fixed Paper or Two-Sided Paper	134
Recommended Paper Sizes and Types	137
Thick Paper	140
Envelopes	141
Adding Toner	144
Sending Faxes or Scanned Documents When Toner Has Run Out	145
Disposing of Used Toner	146
10. Troubleshooting	147
Indicators	147
When an Indicator for the [Check Status] Key Is Lit	148
Panel Tone	150
When You Have Problems Operating the Machine	151
When Messages Are Displayed on the Control Panel	156
Messages Displayed When Using the Copy/Document Server Function	156
When the memory becomes full while using the copy/document server function	158
Messages Displayed When Using the Facsimile Function	158
When the memory becomes full while using the facsimile function	171
Messages Displayed When Using the Printer Function	171
Status messages	171
Messages displayed on the control panel when using the printer function	172
Other messages	176
Messages Displayed When Using the Scanner Function	184
When Messages Are Displayed on Your Computer Screen	199
Messages Displayed When Using the Scanner Function	199
11. Appendix	205
Trademarks	205